Product Manager - Agentic AI, HR Technology

Eliassen Group
Harrisburg, United States of America
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 198K

Job location

Remote
Harrisburg, United States of America

Tech stack

Agile Methodologies
Artificial Intelligence
Knowledge-Based Systems
Scrum
Workflow Management Systems
Enterprise Software Applications
Microsoft Power Automate
Large Language Models
Prompt Engineering
ServiceNow HR Service Delivery
Virtual Agents
Workday
ServiceNow

Job description

Our client is seeking a Product Manager with experience in HR Technology and Agentic AI to drive the design, prioritization, and delivery of AI-powered workforce and employee experience solutions. This individual will serve as the bridge between HR stakeholders, IT teams, AI engineers, and platform owners across Workday, ServiceNow, and related enterprise systems. The ideal candidate combines product management skills, HR domain expertise, and a practical understanding of AI agents, workflow automation, LLMs, and enterprise integrations., * Define and manage the product roadmap for AI-powered HR solutions.

  • Partner with HR, Talent Acquisition, Learning, Employee Experience, and Shared Services teams to identify automation opportunities.
  • Translate business needs into prioritized backlogs, user stories, and measurable outcomes.
  • Define KPIs and success metrics for productivity, service delivery, employee experience, and operational efficiency.
  • Identify and evaluate agent-based use cases including employee self-service, HR case management, knowledge retrieval, workforce planning, recruiting support, and learning and career pathing.
  • Design AI-assisted workflows leveraging Workday, ServiceNow, and enterprise knowledge systems.
  • Define guardrails, governance requirements, and escalation paths for AI agents.
  • Serve as the liaison between HR business leaders, AI engineering teams, and enterprise technology groups.
  • Facilitate discovery workshops and solution design sessions.
  • Drive alignment across product, architecture, security, compliance, and HR operations teams.
  • Own backlog prioritization and sprint planning.
  • Partner with AI engineers to prototype and validate solutions.
  • Ensure delivered capabilities align with business goals and enterprise architecture standards.

Requirements

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance., * 7+ years of Product Management experience.

  • 3+ years supporting HR Technology platforms.
  • Experience with Workday, ServiceNow HRSD, HR Operations, and Employee Experience Platforms.
  • Experience delivering AI, automation, or digital transformation initiatives.
  • Understanding of Agile methodologies and product lifecycle management.
  • Preferred: Experience with Agentic AI architectures.
  • Preferred: Experience with Claude, OpenAI, Microsoft Copilot, or similar LLM platforms.
  • Preferred: Knowledge of RAG, prompt engineering, AI governance, and workflow orchestration.
  • Preferred: Experience with HR Service Delivery and Employee Experience programs.
  • Preferred: Experience building business cases and ROI models for AI investments.

Recruitment Transparency Notice

Benefits & conditions

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.

If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

About the company

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

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