Automation Programmer (REMOTE)

This role supports HCSC's Customer Service operations by developing and enhancing desktop automation tools that improve efficiency and streamline workflows for frontline service teams. Working closely with business stakeholders, the Automation Programmer gathers requirements, analyzes processes, designs automated solutions, and performs testing to ensure applications meet customer needs and deliver measurable time savings.

The position balances programming, business analysis, and quality assurance responsibilities, with a focus on maintaining existing applications while also building new desktop-based solutions using technologies such as C#, VB.NET, SQL, Microsoft Access, and Excel.

Success in this role requires strong problem-solving skills, the ability to manage multiple projects simultaneously, and effective communication with both technical and non-technical partners., * Bachelor's degree and 3 years of experience in technical support or programming OR 7 years of experience in technical support or programming.

• Understanding of object-oriented programming concepts.
• Experience with database design, structure and manipulation.
• Experience working independently and in a team setting with the planning, design and execution of assigned projects.
• Experience with programming languages such as SQL, VB.NET, C+, C# and others.
• Experience with identifying problems and providing solutions through automated solutions or major process improvement efforts.
• Experience with writing, coding, testing, and implementing automated solutions.
• Experience effectively leading and facilitating meetings with stakeholders and leaders to communicate both technical and non-technical subject matter through verbal and written communication, outlining and tracking next steps and identifying risks and effectively communicating potential solutions.
• Experience managing completion of multiple projects.
• Clear and concise verbal and written communication skills.
• Organizational and analytical skills.
• Ability to evaluate complexity of a project with conversion to a timeline.
• Advanced PC proficiency with Microsoft Access and Excel, including an understanding of visual basic & macros.

Preferred Job Qualifications:

• Bachelor degree in Math, Statistics, Accounting, Finance, Economics, or Computer Science.
• End-user programming skills.
• Systems database testing experience.
• Familiarity with MS Copilot prompting and AI concepts

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards .

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

$61,500.00 - $136,100.00

Exact compensation may vary based on skills, experience, and location.

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For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities.

Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren't afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you'll have to improve health care delivery in an open, collaborative environment.

HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations.

Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions.

Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas,

Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!