Principal Technology Engineer - Workplace Technology, Field Agencies

As a Principal Technology Engineer your role will be to advance the Guardian Workplace, Communications and Collaboration capabilities and platforms for our Agencies & Producers partners delivering an integrated and AI-enabled workplace experience that enables the field to connect, collaborate, and transact seamlessly. As a field advocate your goal is to ensure agency/field can connect & transact more seamlessly leveraging Guardian approved technologies. The ideal candidate will help drive the overall Workplace architecture for our field partners and solicit feedback from our home office and field/agencies partners, identify gaps, collaborate on feasible options with technology owners, gain buy in from stakeholders, implement solutions/capabilities & encourage/support adoption.

You will work in deep partnership with our messaging, workplace, help desk, cybersecurity and supporting field technology teams to define a roadmap and work with the impacted teams to prioritize and enhance field workplace and AI tools., * Maximize the capabilities that Guardian already has access to, to promote and train, encourage adoption, in the field and agencies (i.e.: Microsoft, AI, etc.) as "value add".

• Champion the adoption and implementation of AI technologies (e.g., copilots, meeting summarization, and productivity tools) across the field workplace.
• Facilitate feedback from field members on existing workplace tools, identify trends, areas that we can tune or influence vendors and work towards continuous improvements for field experience.
• Research and assist with implementation of new technologies and solutions that can improve the efficiency and security of the Windows collaboration environment for the field.
• Collaborate with technical leads to develop new and existing solutions targeting cloud and mobile platforms for field workplace.
• Research, analyze design, propose and deliver solutions that are appropriate for the workplace.
• Responsible for the management of new technology field requests - ensure a comprehensive list of "approved" field technology requests are maintained and business/technology owners are identified.
• Be responsible for key agency technology tools such as Storefront and email branding process
• Assist, as needed, the cyber lead with CDM setups and changes.
• Maintain the architectural runway for the workplace by creating an architectural vision and roadmaps for Guardian teams with the sole purpose of supporting our Field & Agency distribution arms.

• A self-starter who is fueled by collaboration, likes working with financial advisors, able to transform conceptual thinking into executable insights who thrives in partnering across the company with all business areas to deliver workplace technical solutions for our field & agency partners.
• Someone with a solid understanding of technology related to and supporting Microsoft technologies with a focus on the collaboration, communication and productivity tools.
• Someone that is detail oriented and organized to successfully communicate results.
• Someone that can execute by demonstrating solid focus and determination to overcome obstacles and get results., * Hands-on experience implementing and training on AI-driven solutions (copilots, automation, insights) to improve productivity and streamline workflows.
• Bachelor's degree in computer science, information systems, computer engineering, Systems Analyst or related field or equivalent work experience.
• Solid understanding of workplace and messaging technologies.
• Experience working with field/sales personnel a plus.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders.
• Strong attention to detail and a commitment to delivering high-quality work within defined timelines.
• Experience working in financial services or insurance
• Knowledge of multiple technologies including but not limited to Microsoft 365, Zoom, Hearsay, Microsoft CoPilot, Cloud services (AWS/ Azure), Mac/PC, and mobile., Guardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B). In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future.

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com ., Guardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B). In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future.