Director, IT

Here, we craft excellence together. Your mission? Making the journey the most enjoyable part of the trip.

Join our first-class team to reinvent in-flight experience. In the role of Director, IT, you'll play a pivotal part on our IT team.

The Director, IT leads, coordinates, and manages the IT & Support Factory to achieve the objectives set in terms of quality, time, cost and safety. Responsible for the Safran Cabin IT Infrastructure & Architecture as well as the Support Desk & Service worldwide. Implements major IT Transformations according to the strategy defined by the Cloud Factory and approved by CIO. Participates in and implements the "make or buy" policy. Ensures the daily link between Safran Cabin users and the IT Department and guarantees the proper maintenance of service levels with customers.

The Director, IT reports to the CIO.

Summary of Duties:

• Responsible for the overall direction, coordination, and evaluation of each of the IT departments.

• Responsible for the operation of production systems and carries IT department commitments in terms of worldwide service quality.

• Responsible for the Safran Cabin Support / Helpdesk & Service Desk worldwide.

• Manages the IT Projects carried out by the IS/IT Master Plan with the following objectives:

o Provide infrastructure adapted to the expectations of users, applications, and workstations

o Manage security and Industrial Systems

o Support the continuity of Cabin's service by offering solutions to disasters and malicious acts

o Execute the IS production plan and manage the evolutions

• In charge of the Shop floor technical activities in relation with the Cabin Digital factory team and the Group.

• Continuously improve the effectiveness and efficiency of IT department with KPI and dashboards

• Manage, supervise, and oversee leads in each of the IT departments.

• Manages the IT Budget (CAPEX & OPEX) and IT investments for Cabin

• Supports the following external interfaces:

o IT people worldwide

o Group outsourcing managers on IT production

o Safran Services Factory

But what else? (advantages, specificities, etc.)

Education and Experience: Bachelor's degree or equivalent in computer science from a college or technical school in a related area, plus 4 years' experience; or 10 years related experience and/or training; or equivalent combination of education and experience.

Computer Skills:

• Strong cloud computing experience - architecture, operations, and financial performance

• Experienced with the use of MS Office software suite (Word, Excel, PowerPoint and Outlook) as well as web-based computer applications.

Other Skills:

• Strong overall knowledge and experience in respective business systems and processes

• Strong project management, analytical, and troubleshooting skills

• Strong IT budget experience, managing a large budget portfolio

• Effective oral and written communications skills

• Demonstrated ability to handle multiple, global projects and assignments with attention to detail

• Ability to work ITIL compliant methodologies and processes.

• Ability to drive technical teams to deliver outstanding, professional services

• Well organized, planning and time management skills, quality oriented.

• Able to demonstrate proficiency in problem solving, continuous improvement, and managing projects while maintaining strict deadlines and budget adherence

• Effective oral and written communications skills

Preferred Qualifications (not required):

• Master's degree

• ITIL certification

• Advanced Cloud Certificates

The expected salary range for this position is between $146,580 - $230,340 USD. Actual compensation will be determined based on experience, education, and other factors permitted by law.

• Your Benefits: Our suite of comprehensive benefits include health care (medical, dental and vision), life insurance, 401(k) savings plans with company match, paid time off, and employee discounts & rewards for consumer products/services and more!

• Management roles may be eligible for a bonus in accordance with the terms of the applicable incentive plan.

Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets. Safran was ranked second in the Aerospace & Defense sector in TIME magazine's ""World's Best Companies 2025"" ranking. Safran Cabin is the world's No. 1 in aircraft interiors. Safran Cabin provides innovative, smart and sustainable cabin interiors, as well as advanced water and waste management systems. Here, you will develop your skills and grow within a community of experts who enrich your experience every day. Here, collaboration connects our teams across the globe. Did you know? We have probably already flown together! Would you like to join us? Learn more about Safran Cabin here. (Hyperlink: https://www.safran-group.com/en/companies/safran-cabin), Safran Cabin is #1 worldwide for aircraft interiors. Here, you will build your skills and grow with a community of experts to enrich yourself every day. Here, collaboration is embodied within the diversity of our teams all around the world.