Senior Technical Program Manager (TPM)
Role details
Job location
Tech stack
Job description
Program Leadership & Execution
- Lead end-to-end planning and execution across R&D, IST, manufacturing, supply chain, and customer teams.
- Serve as the primary program interface to the customer TPM, internal leadership, and engineering organizations.
- Ensure alignment on requirements, priorities, deliverables, dependencies, risks, and required milestones.
- Drive accountability to program milestones, customer commitments, and business objectives.
Scheduling, Risk & Documentation
- Develop, maintain, and continuously update the integrated master schedule, critical path, dependencies, and resource plan.
- Maintain a comprehensive risk register including risk identification, owners, mitigation plans, and closure timelines.
- Ensure all program documentation (SOW deliverables, plans, reports, action logs) is up-to-date and accessible.
- Coordinate engineering development, integration, validation, manufacturing readiness, and customer deployment activities.
Reporting & Communication
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Deliver weekly internal status updates summarizing progress, risks, issues, decisions, and next steps.
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Provide monthly program reports for leadership and customer, highlighting:
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Milestone achievement and schedule performance
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Critical path status and forecasted delivery dates
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Key accomplishments and upcoming priorities
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Risk and issue summaries with mitigation and closure plans
Develop executive-ready dashboards, presentations, and data-driven insights to support decision-making.
Ensure all program documentation, action logs, deliverables, and decisions are current and accessible.
- Communicate issues clearly with root causes, impacts, and recovery plans.
Customer Engagement
- Partner closely with customer TPMs to clarify requirements, review progress, manage expectations, and address escalations.
- Facilitate reviews, milestone checkpoints, demonstrations, and acceptance activities throughout the solution delivery lifecycle.
- Build trusted customer relationships through proactive communication and predictable program execution.
- Effectively manage customer expectations while balancing technical, schedule, and resource constraints.
- Ensure commitments to customers are realistic, documented, and consistently met.
Process & Governance
- Establish and maintain program governance, including milestone reviews, risk management, issue escalation, and change control processes.
- Drive continuous improvement of program management processes, tools, and reporting mechanisms.
- Promote best practices for execution consistency across multiple customer programs.
- Support portfolio planning, resource prioritization, and cross-program coordination.
Requirements
- Bachelor's in engineering or related field (advanced degree preferred).
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5-8+ years in technical program management or engineering leadership.
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Demonstrated success leading complex hardware, software, or integrated system development programs.
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Excellent organizational, problem-solving, risk management, and stakeholder management skills.
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Strong understanding of product development lifecycles, system integration, validation, and manufacturing readiness.
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Strong risk management and problemsolving skills.
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Experience coordinating across R&D, manufacturing, and supply chain.
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Experience managing multiple concurrent projects with competing priorities and aggressive schedules.
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Proficiency with Microsoft Project, Smartsheet, Jira, Confluence, or similar program management tools.
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PMP certification or equivalent. Preferred Qualifications
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Strong customer-facing leadership experience, including executive-level communication and escalation management.
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Experience in high-technology industries (e.g., wireless, satellite, networking, test & measurement).
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Experience leading complex hardware/software customer programs.
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Excellent communication and executivelevel reporting skills. Success Measures
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On-time delivery of customer milestones, contractual commitments, and program deliverables.
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Clear, consistent documentation, including timely program reporting.
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Effective management of risks, issues, scope changes, and resource constraints.
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Strong crossfunctional alignment and customer satisfaction.
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Predictable, nosurprise program execution.
Benefits & conditions
US Employees may be eligible for the following benefits:
- Medical, dental and vision
- Health Savings Account
- Health Care and Dependent Care Flexible Spending Accounts
- Life, Accident, Disability insurance
- Business Travel Accident and Business Travel Health
- 401(k) Plan
- Flexible Time Off, Paid Holidays
- Paid Family Leave
- Discounts, Perks
- Tuition Reimbursement
- Adoption Assistance
- ESPP (Employee Stock Purchase Plan)