Application Support Specialist

I O DATASPHERE
Troy, United States of America
2 days ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior

Job location

Troy, United States of America

Tech stack

Adobe Acrobat
Sound Recording and Reproduction
Document Management Systems
Microsoft Office
SharePoint

Job description

Our client is looking for an Application Support Specialist to provide end user PC, software, and courtroom Audio Visual support and troubleshooting for staff and users.

Requirements

  • Ability to LEARN the Agency's application, and other Court specific technologies including courtroom audio visual/recording equipment, with the aim of supporting users in their everyday use of systems., 1-3 years of experience in the following:
  • Experience providing end user PC support to users.
  • Experience providing software support to users.
  • Experience troubleshooting systems
  • Experience with Zoom
  • Experience with Adobe Acrobat
  • Experience with MS Office

Skills Desired

  • Experience troubleshooting court Audio Video broadcast/recording technology such as JAVS, BIS
  • Experience with Document Management Systems, such as Courts MiFile solution
  • Knowledge of SharePoint

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