Employer Implementation Analyst
Role details
Job location
Tech stack
Job description
Join our team at Alegeus, where you'll experience unmatched opportunity and a culture that cares deeply about succeeding together. As an Employer Implementation Analyst, you'll deliver top-notch service by supporting stakeholders throughout onboarding, new business, and ongoing initiatives, while effectively educating them on the value proposition of our clients' products and services through proven project management methodologies. Collaborate with dedicated colleagues, embrace a spirit of innovation, and build an enriching career with us., * Successfully onboard clients to the platform, configure plans, and manage renewals with a 98.5%+ success rate, ensuring accurate setup and documentation.
- Enroll employees via EDI or manual processes and handle eligibility updates including new hires, changes, and terminations.
- Provide responsive service by analyzing and resolving client, plan, and customer escalations within a 3-5-day window, including card and claim issues.
- Identify process gaps, recommend and implement improvements, and contribute to the development of best practices and supporting documentation.
- Maintain high data integrity by capturing and inputting employer and participant information accurately across systems.
- Monitor trends, proactively address issues, and ensure clients are leveraging best practice solutions for optimal platform use.
Requirements
Alegeus colleagues are known as problem-solvers, risk-takers, and innovative thinkers. As an Employer Services Analyst, these skills are essential for success:
-
Abilities: Proficient in MS Office programs including Outlook, Word, PowerPoint and Excel.
-
Experience: 1+ years of experience working with employer groups is preferred. 1+ years' experience in health insurance or consumer directed products such as HRAs, HSAs, FSAs, etc. whether at an agency, TPA, health plan or financial intuition is preferred.
-
Education: Bachelor's degree or equivalent education and/or work experience required.
-
Location: 25% Hybrid in Maitland, FL or Milwaukee, WI
Benefits & conditions
-
A flexible work environment
-
Competitive salaries, paid vacation, and holidays
-
Robust professional development programs
-
Comprehensive health, wellness, and financial packages, The posted salary range reflects the minimum and maximum target for this position's compensation grade and represents a blended range across our three hub locations: Florida, Massachusetts, and Wisconsin. Within this range, individual compensation is determined based on a variety of factors, including but not limited to job-related skills, experience, and education. This range may also be adjusted based on geographic location and market conditions. In addition to base salary, total compensation may include bonuses, incentive plans, and a comprehensive benefits package.
Position Compensation Range: $21.06 - $35.82