IT Support Engineer
Role details
Job location
Tech stack
Job description
Mac OS, Scripting Operations Automation Communication Desktop Support Slack (Software) Operating Systems Microsoft Outlook Business Valuation Desktop Environments Full Stack Development Artificial Intelligence Business Transformation Mobile Device Management Bash (Scripting Language) Limited User Administration Python (Programming Language) Troubleshooting (Problem Solving) Microsoft Intune (Mobile Device Management Software), * Hands-on Mac desktop support with limited Windows exposure
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Printer and peripheral troubleshooting
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Supporting walk-up, Slack, Teams, and email-based IT requests
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Assisting with onboarding/offboarding and device provisioning
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Supporting internal pilot initiatives, including setup and configuration of AI-enabled devices
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Communicating clearly and effectively with technical and non-technical users across all levels of the organization
Current Environment & Tools:
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MacOS-focused desktop environments
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Microsoft Outlook and Teams
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Google Drive (file sharing and limited user administration)
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Okta, Jira, Slack
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Intune / MDM tools
Nice to Have:
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Exposure to basic scripting or automation (Python or Bash)
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Startup or pilot-driven IT environments, Supporting primarily MacOS environments with limited Windows exposure; broader OS familiarity is a plus but not required. Always room for automation and scripting in the role, Python & Bash., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs IT Support Engineer TEKsystems
San Francisco, CA*On-Site
Okta JIRA Mac OS Scripting Operations Automation Communication Desktop Support Slack (Software) Operating Systems Microsoft Outlook Business Valuation Desktop Environments Full Stack Development Artificial Intelligence Business Transformation Mobile Device Management Bash (Scripting Language) Limited User Administration Python (Programming Language) Troubleshooting (Problem Solving) Microsoft Intune (Mobile Device Management Software) +0
Requirements
Mac, OKTA, JAMF
Benefits & conditions
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type