Sr. Technical Solutions Manager - Process Control & Yield Enhancement Software Solutions - (Advanced Packaging) (E)

KLA-Tencor
Milpitas, United States of America
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 236K

Job location

Milpitas, United States of America

Tech stack

Artificial Intelligence
Business Analytics Applications
Decision Support Systems
Machine Learning
Messaging Application Programming Interface
Software Systems
Information Technology

Job description

Market Strategy & Business Leadership

  • Develop and execute product marketing strategies that accelerate adoption of KLA's software solutions for advanced packaging applications.
  • Analyze market trends, competitive dynamics, and emerging technologies including 2.5D/3D packaging, chiplets, heterogeneous integration, wafer-level packaging, and panel-level packaging.
  • Identify growth opportunities and develop market expansion strategies across key customer segments.
  • Establish market requirements and business cases to influence portfolio investments and product roadmap decisions.

Product Positioning & Messaging

  • Define compelling value propositions, messaging frameworks, and product differentiation strategies.
  • Develop customer-centric positioning that clearly articulates business and technical benefits.
  • Create sales enablement materials, presentations, collateral, white papers, and customer-facing content.
  • Partner with corporate marketing to execute product launches and integrated marketing campaigns.

Customer Engagement & Voice of Customer

  • Build trusted relationships with semiconductor manufacturers, OSATs, foundries, and IDM customers.
  • Conduct customer visits, executive briefings, and industry presentations to understand evolving market needs.
  • Gather Voice of Customer (VoC) insights and translate feedback into actionable product recommendations.
  • Represent KLA at industry conferences, technical forums, and customer events.

Product & Portfolio Leadership

  • Collaborate closely with Product Management, R&D, Applications Engineering, and Sales teams to align business objectives with product strategy.
  • Influence roadmap decisions based on customer requirements, competitive intelligence, and market opportunities.
  • Support pricing strategies, business planning, forecasting, and lifecycle management activities.
  • Drive cross-functional execution for product launches and strategic initiatives.

Commercial Enablement

  • Equip global sales teams with tools, training, and technical messaging to effectively position KLA solutions.
  • Support strategic account engagements and key customer opportunities.
  • Develop competitive positioning and battle cards to strengthen win rates.
  • Monitor adoption metrics and deliver insights to leadership regarding market performance.

Requirements

The ideal candidate combines semiconductor manufacturing expertise, a strong understanding of process control methodologies, and exceptional business acumen. This person will serve as the market expert, translating customer challenges into compelling product value propositions while influencing product strategy and commercial success., * Bachelor's degree in Engineering, Computer Science, Physics, Materials Science, Semiconductor Manufacturing, Business, or related field.

  • Minimum 10+ years of experience in semiconductor manufacturing, product marketing, product management, applications engineering, yield engineering, process control, or related technical commercial roles.
  • Strong understanding of semiconductor manufacturing processes, yield management, process control methodologies, and advanced packaging technologies.
  • Experience marketing or supporting software products, analytics platforms, manufacturing solutions, or semiconductor equipment technologies.
  • Demonstrated success leading cross-functional initiatives across engineering, sales, marketing, and business teams.
  • Excellent communication, presentation, and executive-level storytelling skills.
  • Ability to influence without direct authority and drive alignment across global organizations.
  • Comfortable engaging with senior customer executives and technical stakeholders., * Master's degree or PhD in a technical discipline or MBA.
  • Direct experience with advanced packaging technologies including chiplets, TSV, hybrid bonding, heterogeneous integration, and high-bandwidth memory (HBM).
  • Knowledge of process control software, AI/ML-driven analytics, manufacturing intelligence, or yield management platforms.
  • Experience working with semiconductor foundries, OSATs, memory manufacturers, or advanced packaging suppliers.
  • Familiarity with semiconductor inspection, metrology, defect review, or process control workflows.
  • Global product launch and portfolio management experience.

Key Competencies

  • Strategic Market Insight
  • Product Marketing Excellence
  • Semiconductor Process Expertise
  • Customer Relationship Management
  • Business & Financial Acumen
  • Executive Communication
  • Cross-Functional Leadership
  • Competitive Analysis
  • Go-to-Market Strategy
  • Data-Driven Decision Making, Doctorate (Academic) Degree and related work experience of 3 years; Master's Level Degree and related work experience of 6 years; Bachelor's Level Degree and related work experience of 8 years

Benefits & conditions

Base Pay Range: $138,500.00 - $235,500.00

Primary Location: USA-CA-Milpitas-KLA

KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

About the company

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with

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