Cloud Availability Manager

We are looking to fill this role immediately and are reviewing applications daily. Expect a fast, transparent process with quick feedback. Why join us? We are a European deep-tech leader in quantum and AI, backed by major global strategic investors and strong EU support. Our groundbreaking technology is already transforming how AI is deployed worldwide - compressing large language models by up to 95% without losing accuracy and cutting inference costs by 50-80%. Joining us means working on cutting-edge solutions that make AI faster, greener, and more accessible - and being part of a company often described as a "quantum-AI unicorn in the making.", + Define and own the cloud availability strategy for our AWS platforms

• Translate business goals into clear availability targets (SLAs/SLIs/SLOs)
• Act as the executive owner for uptime, resilience, and recovery
• Coordination
• Serve as liaison between DevOps, Product, and NOC teams
• Muster resources when incidents occur
• Establish on-call, escalation, and incident leadership models
• Coach teams through high-severity incidents with calm, decisive leadership
• Incident & Risk Leadership
• Serve as the senior leader during major availability incidents
• Drive blameless post-incident reviews and ensure follow-through on improvements
• Proactively identify organizational and architectural availability risks
• Cross-Functional Influence
• Partner with Engineering, Product, Security, and Customer teams to embed availability into planning and delivery
• Advise leadership on availability vs. speed vs. cost tradeoffs
• Represent availability posture to executives, customers, and auditors when needed
• Governance & Continuous Improvement
• Establish policies, standards, and operating rhythms for AWS availability
• Ensure disaster recovery and business continuity plans are owned, tested, and understood
• Build metrics and dashboards that clearly communicate availability health
• Reporting
• Draft incident reports and post-mortems.
• Communicate status reports to stakeholders and leadership

• Bachelor's Degree in Information Technology, Computer Science, Engineering, or related field

• 5+ years in cloud operations, reliability, or engineering leadership

• 3+ years in a people management or operational leadership role

• Experience operating cloud-based platforms at scale

• Proven track record leading high-severity incidents and executive communications

• Ability to influence without authority in fast-moving environments

• Excellent communication skills-especially under pressure

• Expert in incident response protocols, resolution, and reporting

• Excellent communication, organization, and stakeholder management skills

• Proficiency with project management tools (Monday, GitLab, Jira, Confluence, etc.)

• Solid organizational and time-management skills, coupled with a keen eye for detail

• Perfect command of English (Fluent or Native) Preferred Qualifications

• Master's Degree in Information Technology, Computer Science, Engineering, or related field

• Experience managing large-scale or distributed engineering teams

• Solid understanding of Cloud Architecture, DevOps, and SRE principles

• Familiarity with AWS resilience patterns (multi-AZ, multi-region, DR strategies) at a conceptual level

• Familiarity with modern software architectures (microservices, APIs, event-driven systems)

• Understanding of CI/CD pipelines and release management

• Experience working in product-driven or SaaS environments

• AWS Certifications

• Competitive annual base salary starting from 70,000 euros, based on experience and qualifications.
• Two unique bonuses: signing bonus at incorporation and retention bonus at contract completion.
• Relocation package (if applicable).
• Fixed-term contract ending in June 2026
• Hybrid role and flexible working hours.
• Be part of a fast-scaling Series B company at the forefront of deep tech.
• Equal pay guaranteed.
• International exposure in a multicultural, cutting-edge environment.

Multiverse is a well-funded and fast-growing deep-tech company founded in 2019. We are one of the few companies working with Quantum Computing and the biggest Quantum Software company in the EU.
We provide hyper-efficient software to companies wanting to gain an edge with quantum computing and artificial intelligence. Our product, Singularity, is a software platform that contains quantum and quantum-inspired algorithms developed and patented through proof-of-concept trials we have been performing for industrial and service clients. We work in finance, energy, manufacturing, cybersecurity and many more industries.

Digital methods usually fail at efficiently tackling these problems. Quantum computing, however, provides us with a powerful toolbox to tackle these complex problems, such as outstanding optimization methods, software for quantum machine learning, and quantum enhanced Monte Carlo algorithms.

Multiverse Computing applies these cutting edge methods to provide software which is customized to your needs, giving companies a chance to derive value from the second quantum revolution.