Senior IT Support Specialist

N&C
Canton of Courbevoie-2, France
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
Italian, English, French
Experience level
Senior

Job location

Canton of Courbevoie-2, France

Tech stack

Antivirus Softwares
Software Applications
Computer Maintenance
System Center Configuration Manager

Job description

Opening tickets for issues that need to be solved by other vendors, with verification of the solution. Alternatively, report to the ICT client for possible escalation; Warehouse management and material receipt management and asset database management; Antivirus management: monitoring of installations/updates via the customer's console, cleaning tasks, feedback on the machine; Deploying and Managing Workstations Using SCCM; Smartphone support and management; Foreign languages required: English (B1), French (C1 or native), Italian (C1 or native).

Requirements

N&C S.p.A., with the aim of strengthening the Team, is looking for new resources with at least 3/4 years of experience as IT Support Specialist., At least 3/4 years' experience in software support (O.S. package standard); First-level application software support and world-class support for services and infrastructure; Skills in the use of core applications/services (How to use them) and on-site hardware maintenance; VIP Specialist Hardware Support: testing new devices and installing, uninstalling, and managing niche products, Ability to work in a team, direct customer contact, and handle emergency situations during events; Aptitude for problem solving; Willingness to travel to assist customers (B driver's license).

Benefits & conditions

Salary, level and classification commensurate with experience; Working hours: full time.

About the company

We are looking for people who can bring their know-how into our Teams, through innovative ideas, putting our purpose -Innovation through Integration- at the center of every activity.

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