IT Support Analyst
La Fosse
Charing Cross, United Kingdom
yesterday
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Senior Compensation
£ 52KJob location
Charing Cross, United Kingdom
Tech stack
JavaScript
PHP
JIRA
BASIC (Programming Language)
Information Technology Operations
Software Engineering
Scripting (Bash/Python/Go/Ruby)
Requirements
- Previous experience within IT Operations, Application Support, Systems Support, Service Desk, Technical Support, or a similar role.
- Experience using Jira for issue management, project delivery, and workflow tracking.
- Commercial experience with JavaScript is essential.
- Basic coding or Scripting experience with PHP is highly desirable, although strong JavaScript experience will be considered.
- Strong understanding of the Software Development Life Cycle (SDLC) and how operational teams support development processes.
- Comfortable supporting and implementing new systems and technologies.
- Excellent troubleshooting and problem-solving skill
About the company
La Fosse have partnered with an events company to recruit a senior application Support Engineer to support and enhance critical business systems, applications, and operational processes. This role would suit someone with a background in IT Operations, Service Desk, Application Support, Systems Support, or a similar technical support function who has experience working closely with software engineering teams.