Integration Engineer

As an Integration Engineer, you will be responsible for designing, developing, operating, and improving ServiceNow integrations with a wide range of enterprise systems, partner platforms, monitoring tools, and OSS/BSS applications. This role is central to creating a connected and automated operational ecosystem, with a primary focus on leveraging APIs, Integration Hub, and MID Servers to ensure seamless data exchange and process orchestration.

In this role you will play a key role in:

• Integration Development
• Platform Operation
• Onboarding & Support
• Security Implementation
• Monitoring & Documentation

• Experience with a strong focus on ServiceNow Integration Hub and platform integration.
• Hands-on expertise in REST APIs, TMF Open APIs, SOAP web services, Scripted REST APIs, and transform maps.
• Proven experience with MID Server installation, configuration, troubleshooting, and operational support.
• Understanding of API security, including OAuth 2.0, mutual TLS, SSL certificates, and token management.
• JavaScript scripting skills on the ServiceNow platform.
• Experience in telecom, OSS/BSS, or service assurance environment and network engineering.
• Basic networking knowledge including DNS, proxy, firewall, and connectivity troubleshooting.

Preferred Certification:

• ServiceNow Certified Application Developer (CAD).
• ServiceNow Micro-Certification - Integration Hub.
• ITIL 4 Foundation.
• Certifications in API Management (e.g., Apigee, MuleSoft), Cloud Integration (Azure, AWS), or Networking (CCNA).

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

• Declare they have a disability, and
• Meet the minimum essential criteria for the role.
• Please opt in during the application process.

Capgemini. Make it real.

Need to know

• All roles will require a level of security clearance; BPSS OR Security ClearanceOR Developed Vetting.
• You can bring your whole self to work. At Capgemini building an inclusivefuture is part of everyday life and will be part of your working reality. We havebuilt a representative and welcoming environment, for everyone.

Capgemini ist einer der weltweit führenden Anbieter von Management- und IT-Beratung, Technologie-Services und Digitaler Transformation. Als ein Wegbereiter für Innovation unterstützt das Unternehmen seine Kunden bei deren komplexen Herausforderungen rund um Cloud, Digital und Plattformen.