1st Line IT Support
Planet Recruitment Services Ltd
Oxford, United Kingdom
3 days ago
Role details
Contract type
Temporary contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
£ 42KJob location
Remote
Oxford, United Kingdom
Tech stack
Microsoft Windows
Microsoft Active Directory
User Authentication
Virtual Private Networks (VPN)
Powershell
Job description
We are looking for a 1 Line IT Support Engineer to support users through Windows workstation migrations. This is a customer-focused role where you'll guide users over the phone, helping them through each stage of the migration process and ensuring everything runs smoothly.
Requirements
- Authentication failures
- VPN issues
- Office activation
- Teams sign-in
- Outlook profile issues
- Group Policy delays
- Temporary profiles
Required
- Desktop Support
- Windows enterprise environments
- Active Directory administration
- Microsoft 365 support
- Remote support experience
- PowerShell familiarity
- VPN troubleshooting
About the company
Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.