Operations Data Analyst

Ready to turn data into action? Join DHL's Finished Vehicle Solutions contract and play a key role in driving operational performance through data-driven insights.

Working closely with Operations, IT, and customers, you'll develop impactful reporting and dashboards, identify improvement opportunities, and deliver solutions that enhance efficiency, service, and business performance. If you're passionate about data, problem-solving, and making a real impact in a fast-paced logistics environment, we want to hear from you.

A TYPICAL DAY MAY INVOLVE

• Act as the primary liaison between Operations and IT, translating business needs into technical requirements and driving change initiatives through to implementation
• Develop, maintain, and enhance reporting, dashboards, and BI solutions using Power BI, Excel, SQL, and other reporting tools
• Analyse, investigate, validate, and cleanse data to ensure accuracy, integrity, and compliance with business requirements
• Conduct testing, quality assurance, user acceptance testing (UAT), and root cause analysis to support system improvements and resolve recurring issues
• Partner with Operations, IT, customers, and key stakeholders to identify reporting opportunities, gather requirements, and deliver data-driven solutions
• Manage system and reporting change requests, including stakeholder communications, testing, issue resolution, and benefit tracking
• Investigate and resolve data, reporting, and system issues within agreed service levels, ensuring stakeholders are kept informed

• Previous data input experience with excellent attention to detail is essential
• Experienced in using SQL's, Power BI and Microsoft packages is essential
• Strong Administration skills
• Excellent communication and presentation skills - Verbal and written
• Ability to use appropriate tools and methods to transform data into meaningful outputs
• Analytical and problem-solving skills, using statistical methodologies and data analysis techniques
• Proven IT and mathematical skills
• Stakeholder management skills

Pulled from the full job description

• Annual leave
• Free parking
• Company pension
• On-site parking, * Free on-site parking
• 33 days annual leave
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more., At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.