Lead Site Reliability Engineer
JPMorgan Chase & Co.
Charing Cross, United Kingdom
yesterday
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
SeniorJob location
Charing Cross, United Kingdom
Tech stack
Java
Artificial Intelligence
Algorithmic Trading
Automation of Tests
Software Bug Management
Cloud Engineering
Computer Security
Continuous Integration
Disaster Recovery
Distributed Systems
IBM WebSphere MQ
Python
Knowledge Management
Operational Data Store
Performance Tuning
Systems Development Life Cycle
Reliability Engineering
Software Engineering
Grafana
Kotlin
Event Driven Architecture
Low Latency
InfluxDB
Deployment Automation
Kafka
Splunk
Dynatrace
Microservices
Oracledb
Job description
- Engage daily with traders across asset classes (Equities, Fixed Income, FX) to understand workflows, pain points, and reliability priorities.
- Act as a trusted engineering partner to the desk, ensuring systems are stable, performant, and aligned with business needs.
- Support live trading environments, including incident response, root cause analysis, and post mortem leadership. Work as a core member of the software engineering team, participating in daily standups and design discussions.
- Contribute directly to the codebase (Java, Kotlin, Python) to implement reliability improvements, performance optimisations, bug fixes, and automation.
- Lead the design and rollout of modern SRE patterns across trading systems, including automated remediation, self healing workflows, and resilience engineering.
- Uses enterprise-authorized AI capabilities within the work environment to accelerate major-incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.
- Leads reuse-first adoption of AI-assisted reliability workflows across SDLC/toolchain practices (e.g., CI/CD quality checks, test/validation automation, and operational readiness), ensuring traceability/auditability, resiliency, and security controls.
- Drive improvements in latency, throughput, and stability across high volume trading applications.
- Build and maintain tooling for monitoring, alerting, and distributed tracing across global environments.
- Operate within a globally distributed engineering and trading organization, collaborating with teams in EMEA, US, and APAC.
- Partner with infrastructure, networking, cloud engineering, and cybersecurity teams to ensure end to end reliability.
Requirements
Our trading technology stack is undergoing a multi-year convergence and modernization journey. You will play a pivotal role in shaping our next-generation SRE patterns, reliability frameworks, observability strategy, and performance engineering capabilities across globally distributed systems. This role is ideal for an SRE specialist who thrives in fast-paced front-office environments, enjoys direct interaction with traders, and wants to influence the reliability culture of a major global trading organization., * Strong hands on experience in front office trading environments or similarly high pressure, low latency domains.
- Proficiency with SRE tooling and techniques, including FIX messaging, Kafka, Grafana, Splunk, ITRS Geneos, Dynatrace, InfluxDB, MQ (IBM MQ or similar), Oracle DB
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to improve SRE workflows (e.g., incident investigation support and knowledge capture) with strong validation habits and awareness of data sensitivity.
- Ability to evaluate AI-assisted operational recommendations for correctness and risk, define appropriate guardrails for team usage, and ensure outcomes align to resiliency and security expectations.
- Deep knowledge of reliability engineering principles: SLIs/SLOs, real-time telemetry, disaster recovery planning, capacity planning, and performance tuning.
- Experience designing and implementing observability frameworks for mission critical systems.
- Proven ability to lead incident response and drive long term remediation.
- Solid programming skills in Python, Java, or Kotlin, with the ability to contribute production grade code. Experience with microservices, distributed systems, and event driven architectures.
- Strong understanding of CI/CD pipelines, automated testing, and deployment strategies.
- Comfortable interacting directly with traders and senior stakeholders. Excellent communication skills, especially when translating technical issues into business impact. Ability to operate calmly and decisively in high pressure situations.
- Strong leadership presence with a collaborative mindset.
About the company
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives., J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.