IT Support Technician (Low-Voltage Cabling)
Role details
Job location
Tech stack
Job description
Research Operations CompTIA A+ Warehousing Low Voltage Data Centers Communication Technical Issues Technical Support Inventory Staging Value Propositions Business Valuation Telecommunications Category 6 Cabling Category 5 Cabling CompTIA Certification Full Stack Development Artificial Intelligence Business Transformation Troubleshooting (Problem Solving), * Provide technical support to end users across hardware, cabling, and connectivity issues
- Respond to support requests via phone, email, and ticketing systems
- Document, track, and monitor issues to ensure timely resolution
- Install, terminate, and test Cat5/Cat6 cabling
- Follow diagrams, work instructions, and SOPs for daily tasks
- Work under direct supervision and follow established guidelines
- Assist with moving, staging, and positioning IT equipment and server racks, Billing Budgeting Invoicing Leadership Purchasing Salesforce Data Centers Presentations Subcontracting Microsoft Excel, Finance Planning Auditing Marketing Dashboard Analytics Timelines Sales Tax Operations, Marketing Analytics Data Analysis Tools Contingent Workforce Pharmaceutical Sales Contract Negotiation Marketing Operations Productivity Software Key Account Management Artificial Intelligence Performance Measurement Training And Development Data-Driven Decision Making Influencing Without Authority Customer Relationship Management Key Performance Indicators (KPIs) +0 Cardiovascular Disease Specialist - Savannah, GA Merck & Co., Inc
North Wales, PA*On-Site
Sales Planning Marketing Management Innovation Cardiology Compassion Phone Sales Adaptability Disabilities Primary Care Communication Sales Process Team Oriented Biotechnology Sales Metrics Hospital Sales Pharmaceuticals Time Management Medical Devices Market Analysis Lead Generation Customer Service Account Planning Telephone Skills Business Planning Product Knowledge Growth Mindedness Account Management Advanced Analytics Customer Engagement Sales Presentations Contingent Workforce Pharmaceutical Sales Relationship Management Sales Pipeline Management Integrated Delivery Systems Customer Service Management Consumer Relationship Systems +0 Login | JoinContact
Requirements
The IT Support Technician provides frontline technical assistance across cabling, hardware, and end-user support. You'll install and maintain Cat5/Cat6 cabling, troubleshoot issues, and support daily operations in a fast-paced environment. This role is suited for candidates with 0-3 years of experience who are eager to grow their technical skillset., * Cat5/Cat6 Cabling - installation, termination, testing
- Excel proficiency - documentation, tracking, inventory
- Certifications: CompTIA A+, Network+
- Experience supporting end users via phone, email, and ticketing systems
- Ability to identify, research, and resolve technical issues using established SOPs
- Strong communication and teamwork skills, * Experience in low-voltage cabling, telecom, data centers, construction, warehouse, manufacturing, or logistics
- Familiarity with documentation systems, inventory tools, and ticketing platforms
- Ability to adapt to shifting priorities and meet operational deadlines, Problem Solving Team Leadership Microsoft Office Vendor Contracts Microsoft Outlook Project Management Financial Tracking Advanced Mathematics Organizational Skills Intellectual Curiosity Ability To Meet Deadlines Facility Repair And Maintenance, Innovation Compassion Managed Care Adaptability Chronic Care Communication Data Analysis Biotechnology Collaboration Sales Strategy Pharmaceuticals Detail Oriented Business Acumen Microsoft Excel Problem Solving Market Research Medical Devices Network Routing Telephone Skills Sales Leadership Biopharmaceutics Business Planning Vendor Management Change Management Customer Insights Financial Analysis Biopharmaceuticals Project Management Influencing Skills Advanced Analytics Product Management Pricing Strategies Market Development Customer Engagement
Benefits & conditions
- Stand, walk, bend, kneel, and climb ladders for extended periods
- Work in varying temperatures and wear required PPE
- Push, pull, and maneuver server racks, carts, and equipment as part of a team
Employee Value Proposition (EVP)
- Opportunity to build foundational IT and cabling skills
- Hands-on experience in data center and technical environments
- Clear growth path toward advanced infrastructure, networking, or field technician roles
- Collaborative team culture with strong support and training
- Exposure to enterprise-level systems, tools, and operational workflows
Job Type & Location
This is a Contract position based out of Fairless Hills, PA. Pay and Benefits
The pay range for this position is $25.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type