Exchange Online Support Engineer

We are seeking a Support Engineer with experience in messaging and cloud-based productivity platforms. The ideal candidate will be responsible for troubleshooting complex technical issues, supporting end users, and ensuring timely resolution of incidents., * Troubleshoot and resolve Exchange Online and mail flow issues.

• Support cloud platform administration, migration, and licensing activities.
• Investigate Outlook client and connectivity issues.
• Support security, compliance, and retention-related requests.
• Work with identity and access management technologies.
• Maintain documentation and provide ticket updates.
• Conduct knowledge transfer sessions and daily ticket reviews.
• Collaborate with cross-functional teams on issue resolution.

• Exchange Online (EXO)
• Mail Flow Troubleshooting
• Office 365 Administration
• Outlook Troubleshooting
• Active Directory
• Security & Compliance
• Retention Policies
• Office 365 Migration
• Licensing
• Exchange 2010/2013/2016
• Basic SharePoint Online and Teams knowledge, * 2-3 years of technical support experience., This role is for a Federal Engagement and candidates applying should have a valid US passport

(part of Larsen and Toubro (L&T)) 3.73.7 out of 5 stars Bellevue, WA $50,000 - $65,000 a year, Pulled from the full job description

• Paid parental leave
• Parental leave
• Health insurance
• 401(k) matching
• Vision insurance
• Dental insurance
• Life insurance, Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM"):

Benefits and Perks:

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation., Compensation range: $50,000.00 to $65,000.00 per year

LTM is an AI-centric global technology services company and the Business Creativity partner to the world's largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI - enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM - a Larsen & Toubro company - owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert