PC Technician

Obsidian Solutions Group is seeking a PC Technician to provide desktop support, workstation configuration, troubleshooting, and maintenance of IT systems in an enterprise military environment. The ideal candidate possesses foundational IT certifications, hands-on experience supporting Army or Joint Mission Command systems, and strong technical skills related to hardware, software, and network workstation operations., * Install, configure, and maintain desktop systems, laptops, and peripheral equipment in accordance with DoD standards.

• Troubleshoot and resolve hardware, software, and network workstation issues.
• Configure, validate, and maintain networked workstations in enterprise environments.
• Document and track incidents, support tickets, and technical resolutions following established procedures.
• Identify cyber threats or workstation vulnerabilities and report issues as required.
• Support operation, maintenance, and security of IT systems, ensuring compliance with DoD policies.
• Provide user assistance, training, and troubleshooting for workstation hardware, operating systems, and approved applications.
• Maintain an understanding of physical computer components, IT architecture, and system interoperability with Army/Joint Mission Command systems.
• Assist with workstation imaging, updates, patches, and inventory management.
• Ensure proper handling and protection of government IT equipment and data.
• Collaborate with IT and cybersecurity personnel to ensure secure and reliable system operations.
• Maintain accurate documentation of configurations, procedures, and technical tasks.

• Associate degree in an IT-related field OR four years of professional IT experience
• Security Clearance: Active Secret clearance required

Special Skills/Qualifications Required:

• Current certification meeting DCWF Client Systems Technician (411) Basic proficiency level
• Networking concepts and protocols
• Cyber threats and vulnerabilities
• Basic physical components and IT architecture
• IT system operation, maintenance, and security
• Hardware/software troubleshooting
• Network workstation configuration and validation
• Incident documentation and tracking

Minimal Background/Experience Required:

• Knowledge of interoperability with Army and/or Joint Mission Command systems
• Experience providing IT support in an enterprise environment

A career at Obsidian Solutions Group means you can put your expertise, credentials, and talents to great use working with customers in the DOD and Intelligence Community, while enjoying the excitement of working in a fast-growing organization committed to making a difference for our customers and in our community. Contribute independently and collaboratively alongside our amazing team of doers and thinkers. Obsidian Solutions Group is small enough to offer a family atmosphere yet large enough to deliver a highly competitive compensation package. We hire and retain the best in the industry, offering exceptional benefits that protect the well-being of our employees, their spouses and domestic partners, and their families.

Our corporate philosophy is centered on hiring and retaining employees with the requisite skills, professional experience, personal commitment, and ethical standards necessary to foster a culture of operational excellence necessary to surpass our customer's expectations.

Obsidian Solutions Group LLC (OSG) is a fast-growing professional services firm based in Fredericksburg, VA. We create value for our customers by delivering technology-enabled & mission-oriented technical solutions that solve complex problems, protecting people, information, and assets. Our core capabilities are in providing Enterprise IT, Intelligence Analysis, Production & Development and Knowledge-Based Professional Services Solutions that enable the customer's mission. Obsidian Solutions Group LLC is a veteran-owned small business.