UX Product Designer - Encore Program
Role details
Job location
Tech stack
Job description
You are a user-centered design expert and will lead the creation of design strategy and vision, shaping big-picture workflow and product direction while also delivering high-quality visual and interaction design elements.
You have a deep understanding of lean UX approaches and working in small, empowered product teams to design & deliver impactful experiences. You will apply behavioral metrics, user research findings, and other data-driven insights to design innovative product solutions that delight our users and meet their needs. Join us in shaping the future of design!
Work you'll do * Responsible and accountable for design and usability for a product or product area. Connects product to broader product experience vision. * Collaborate with cross-functional teams to design engaging and intuitive user experiences using an iterative lean UX approach of continuous improvement * Leads teams in framing and solving hard experience problems; Drives innovative UX efforts that uncover new user value with new kinds of experiences. Conducts cross-functional workshops. * Bring your expertise in the Experience craft to the cross functional product team, think deeply about complex experience challenges, and propose effective and elegant solutions * Make strategic design and user-experience decisions related to core, and new, functions and features * Develop new approaches to complex design problems and convey these designs in the form of presentations, mockups, and click-thru prototypes that bring your vision to life * Create strategic big-picture workflows as well as execute detailed visual & interaction design * Partner with user researchers and influence insight studies related to the discovery and understanding of unresolved interface problems and product design opportunities * Design and deliver all UX assets including initial concept designs, user flows, wireframes, usage scenarios, user journeys, mockups, etc that support intuitive and seamless user interactions * Understand business priorities together with user needs to create impactful experiences * Collaborates with business stakeholders, engineering, product, and delivery to emerge solutions to achieve strategy objectives and KPI outcomes * Contribute to the overall design framework, ensuring consistent design language and experiences across the product suite, and a library of design assets for reusability and efficiency. * Actively engage in hands-on Experience craft modeling by deep participation in projects * Conduct heuristic evaluations of existing products to identify areas for improvement. * Uphold high standards of user-centered design, iterating quickly and testing designs to enhance usability and consistency across touchpoints. * Continuously challenge design effectiveness, monitor behavioral analytics, and suggest improvements to optimize user experiences. * Operate effectively in both collaborative environments with other UX designers and autonomously when acting as the sole UX designer on a product squad. * Spreads knowledge, practices, and improvements in experience vertical community of practice. Stays current with trends in UX.
Requirements
The Successful candidate would possess these skills: * Ability to work independently and collaborate as part of a team * Effective written and verbal communication skills * Meticulous attention to detail and quality of work product * Ability to build and sustain professional relationships * Ability to lead projects or workstreams * Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong interpersonal skills and professional demeanor * Ability to meet deadlines * Ability to mentor and provide clear guidance to others
Key Qualifications: * 8+ years as an interaction or product designer with a strong track record of crafting intuitive user interfaces that engage and delight users. * Highly experienced in Design Thinking, Lean UX, and iteratively evolving designs based on continuous user testing. * Enjoys operating in a Product-led approach, as a member of an empowered cross-functional product squad, that moves quickly and dynamically to meet user needs and deliver business impact * Deep understanding of interactive design principles, consistently delivering simple, elegant, and aesthetically pleasing interfaces rooted in usability and accessibility. * Extensive experience in designing for both desktop and mobile platforms, with a focus on responsive and adaptive design that enhances the user experience across devices. * Driven by a passion for solving user pain points, leveraging design thinking and user feedback to create optimized and valuable experiences. * Highly creative and analytical, able to navigate between strategic vision and hands-on execution, ensuring solutions are innovative and functional. * Collaborative and open-minded, eager to contribute to team success while continuously learning and iterating on designs based on feedback. * Thrives in dynamic, fast-paced environments, iterating quickly to incorporate feedback and improve outcomes. * Deeply passionate about UX and innovation, constantly exploring new design trends and methodologies. * Excellent interpersonal and presentation skills, equally at ease speaking with development teams or executives when articulating and advocating design concepts and rationale, negotiating and influencing to build consensus * Excellent organizational and time-management skills, able to prioritize tasks effectively and work independently to meet deadlines. * Expert in industry-standard UX tools, including Sketch, Adobe CC, Figma, Axure, InVision, UXPin, and Balsamiq, ensuring efficient design workflows. * Degree in Interaction Design, Human-Computer Interaction, Cognitive Psychology, or a related field. Advanced degree preferred. * Limited immigration sponsorship may be available. * Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve.
A strong portfolio or samples of work demonstrating experience and UX skills is required