Cloud Engineer with AWS

• Business process mapping (AS-IS / TO-BE).
• Functional & non-functional requirements documentation.
• User stories, acceptance criteria, and backlog grooming.
• Gap analysis and impact analysis.
• Stakeholder management across business and IT teams.
• Data analysis and reporting (SQL basics, Excel, dashboards).
• UAT planning, coordination, and defect triage.
• Strong documentation and communication skills.
• Requirements elicitation (workshops, interviews, stakeholder reviews).

• 10+ years of experience in IT application development and support.
• Relevant certifications in Java, NodeJS, Microservices, or AWS would be a plus., * Strong understanding of IT systems and architecture.
• Experience working with infrastructure, cloud, or application platforms.
• Experience with APIs, integrations, and data flows.
• Familiarity with security concepts (vulnerabilities, incidents, access, compliance).
• Familiarity with SDLC, DevOps, and CI/CD pipelines.
• Experience with incident, problem, and change management.
• Ability to translate technical concepts for business stakeholders.

Education and Experience:

• Experience with Jira / Azure DevOps (stories, epics, sprint tracking).
• Experience with Confluence / SharePoint (documentation).
• Experience with ServiceNow (incidents, changes, requests, VITs).
• Experience with MS Project / Smartsheet (planning & timelines).
• Experience with Visio / Lucidchart (process & architecture diagrams).
• Experience with PowerPoint (executive-level communication).
• Strong facilitation and negotiation skills.
• Ability to manage ambiguity and shifting priorities.
• Proactive problem-solving and decision-making.
• Excellent verbal and written communication.
• Ability to challenge assumptions constructively.
• Stakeholder confidence and executive presence.