Desktop Support Analyst

Axiom
Niskayuna, United States of America
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Niskayuna, United States of America

Tech stack

Microsoft Windows
Microsoft Active Directory
iOS
Cloud Computing
Microsoft Desktop Optimization Pack
Networking Hardware
Microsoft Software
Software Tools
Web Services
Enterprise Software Applications
Information Technology
Laptops
Network Server

Requirements

· Beginner knowledge on Active Directory, Group Policy·

· Hands on experience for Windows, & IoS Corporate Devices·

· Coordinate with multiple teams for resolving incidents and executing change tickets·

· Business & Common Application installation expertise (Like, Microsoft, Third party tools, enterprise applications)·

· Strong troubleshooting skills for Desktop, Laptops & Peripheral devices

Must Have Skills

· 3+ years of hands-on experience, managing below technologies·

· Microsoft Desktop Family Operating System (Win 7/10)·

· Beginner knowledge on Active Directory, Group Policy· Active Directory & GPO·

· Good understanding of IT infrastructure concepts and components such as Servers, Network devices, App & Web Services Cloud components and associated interconnections·

Good to Have Skills

· Very good verbal and written English communication and presentation skills·

· Effective time management, team handling and organizational skills·

Apply for this position