Regional Solutions Design Manager - Des Plaines, IL

The Regional AOS Solution Design Manager is responsible for supporting regional growth objectives by managing the Air & Ocean Solutions (AOS) pipeline, leading solution design activities, and serving as the regional Subject Matter Expert (SME) for the Supply Chain Management platform (currently Infor Nexus). This role partners closely with Business Development, Operations, Trade Management, Product Teams, and customers to develop, implement, and optimize complex supply chain solutions that drive customer value and business growth.

The position plays a critical role throughout the customer lifecycle, including solution development, customer presentations, implementation management, onboarding, training, operational support, and continuous improvement initiatives.

WHAT ARE YOU GOING TO DO?

Support regional business growth by partnering with Business Development and Operations teams to design, develop, and implement customer-focused supply chain solutions. Analyze customer supply chains, transportation networks, and operational processes to identify opportunities for optimization, efficiency, and service enhancement. Lead the implementation and configuration of Infor Nexus solutions, including EDI integrations, customer onboarding, and system enhancements. Provide subject matter expertise, conduct customer demonstrations, deliver training, and develop operational documentation, including SOPs, work instructions, and user guides. Monitor operational performance and compliance, proactively resolve issues, and support continuous improvement initiatives to ensure service excellence. Support RFQs, proposals, and solution development activities by collaborating with Business Development, Global Solution Design, and cross-functional stakeholders. Serve as the regional point of contact for Infor Nexus and Air & Ocean Solutions-related inquiries, providing ongoing operational and customer support. Perform other duties as assigned.

Bachelor's degree in Business Management, Information Technology, Supply Chain Management, or a related field required; Master's degree preferred. Minimum 5-8 years of experience in logistics, freight forwarding, supply chain management, solution design, or a related field. Demonstrated success leading cost-reduction initiatives and driving operational efficiency improvements. Experience with supply chain management systems, Infor Nexus, business analytics, and process improvement methodologies. Strong analytical, problem-solving, communication, and stakeholder management skills. Proficiency in Microsoft Office applications, Visio, and other business systems and technologies. Proven ability to work effectively in a collaborative, cross-functional, and team-oriented environment. Travel: Regional travel required.

Pulled from the full job description

• Tuition reimbursement
• AD&D insurance
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Health savings account, Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program.

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CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It's a journey on which you rise., With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role., We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career. CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Information provided is true and accurate. False statements or information will result in the application voided.