Product Owner - Commercial Banking

We're looking for a Product Owner to help drive the delivery of strategic business and technology solutions within Corporate & Investment Banking (CIB). In this role, you'll work closely with product managers, engineers, architects, and business stakeholders to transform complex business needs into scalable technology solutions.

You will play a key role in defining product requirements, managing delivery backlogs, and ensuring high-quality execution across Agile teams. The ideal candidate combines strong analytical thinking, business process expertise, and a passion for delivering user-centered solutions in a fast-paced enterprise environment. What You'll Do Product Delivery & Agile Execution

• Own and prioritize the product backlog to align with business objectives and roadmap priorities.
• Translate business requirements, epics, and features into detailed user stories with clear acceptance criteria.
• Partner with engineering teams to refine requirements, decompose features, and support sprint planning activities.
• Facilitate backlog refinement sessions and ensure work items meet Definition of Ready standards.
• Participate in Agile ceremonies including sprint planning, reviews, retrospectives, and demonstrations.
• Help establish sprint goals and support successful delivery of product outcomes.

Requirements & Solution Management

• Gather, analyze, and document business requirements from stakeholders across business and technology teams.
• Evaluate current and future-state processes to identify opportunities for improvement.
• Create user stories, process flows, business rules, use cases, and functional requirements.
• Identify dependencies, risks, assumptions, and cross-functional impacts.
• Ensure requirements are measurable, testable, and implementation-ready.
• Support user acceptance testing (UAT) and business validation activities.

Cross-Functional Collaboration

• Serve as the primary point of contact for delivery teams during development cycles.
• Collaborate with product managers, engineers, architects, QA teams, and business partners to clarify requirements and resolve issues.
• Communicate delivery progress, risks, and dependencies to stakeholders.
• Build relationships across business, operations, technology, risk, and compliance organizations.
• Support roadmap planning, prioritization, and continuous product improvement efforts.

Risk, Compliance & Operational Excellence

• Incorporate regulatory, compliance, audit, and operational risk requirements into solution design and delivery.
• Ensure appropriate consideration of:

• Data quality and governance
• Data lineage and controls
• User access and entitlements
• Auditability and traceability
• Operational resilience
• Exception management
• Enterprise system integrations and dependencies

• Bachelor's degree or equivalent practical experience.
• 4+ years of experience in Product Ownership, Business Analysis, Business Execution, Implementation, Strategic Planning, or a related field.
• Experience managing Agile backlogs and creating user stories and acceptance criteria.
• Experience working directly with software engineering teams on technology delivery initiatives.
• Strong analytical, problem-solving, and stakeholder management skills.
• Excellent written and verbal communication skills., * Experience within Corporate & Investment Banking (CIB), Commercial Banking, Treasury Management, Capital Markets, Lending, CRM, or related financial services domains.
• Familiarity with wholesale, institutional, or commercial banking processes.
• Experience supporting lending lifecycle management, deal management, credit workflows, relationship management, or operational banking processes.
• Experience with one or more of the following platforms:

• Microsoft Power Apps
• Salesforce and/or nCino
• Microsoft Dynamics 365
• LoanIQ
• Microsoft Teams
• SharePoint
• Microsoft Planner
• Workflow and integration platforms

• Understanding of APIs, integrations, enterprise architecture, and data flow concepts.
• Experience working in regulated financial services environments.
• Knowledge of Agile methodologies, including Scrum and Kanban., * A product-minded professional who can bridge business strategy and technical execution.
• Someone who can independently develop high-quality requirements, user stories, and acceptance criteria.
• A collaborative partner who enjoys working directly with engineers and cross-functional teams.
• Strong systems thinker with an understanding of enterprise platforms and integrations.
• Ability to balance customer needs, technical constraints, and delivery timelines.
• Demonstrated ownership, attention to detail, and continuous improvement mindset.