Systems Administrator
Role details
Job location
Tech stack
Job description
This is not a traditional service desk role. We are seeking a hands-on Systems Administrator who can effectively troubleshoot and resolve issues within Microsoft Intune-managed environments while supporting desktop operations, endpoint management, security compliance, and network-related challenges.
The ideal candidate takes ownership of issues from initial diagnosis through resolution, balancing user experience, security requirements, and operational efficiency while working in a large-scale, highly regulated enterprise environment., * Troubleshoot and resolve Microsoft Intune issues, including:
- Device configuration
- Policy deployment
- Compliance failures
- Software deployment
- Provide enterprise desktop support, including:
- Windows operating systems
- Hardware troubleshooting
- End-user support
- Diagnose and resolve network connectivity issues, including:
- DNS
- VPN
- Firewall-related access restrictions
- IP/Port filtering
- URL filtering
- Support security and compliance initiatives, including:
- Endpoint hardening
- Policy enforcement
- Audit readiness
- Manage issues across multiple disciplines, including:
- Endpoint management
- Desktop support
- Security
- Asset management
- Take ownership of problems and drive them through resolution independently.
Requirements
Leadership Self-Starter Microsoft 365 Access Network Microsoft Azure Problem Solving Desktop Support Network Routing Computer Science Technical Issues Endpoint Security Business Valuation Process Improvement Information Systems Endpoint Management Enterprise Security Full Stack Development Operational Efficiency Artificial Intelligence Network Troubleshooting Business Transformation Balancing (Ledger/Billing) Security Requirements Analysis Troubleshooting (Problem Solving) Microsoft Intune (Mobile Device Management Software)
Salesforce Admin, * Bachelor's degree in Information Systems, Computer Science, or a related field
- 3+ years of relevant IT experience
- Ability to obtain a Public Trust Clearance
- Experience using Microsoft 365 tools in a professional environment
- Strong problem-solving skills with a demonstrated ability to work independently
- Hands-on experience managing enterprise desktops in a Microsoft Intune environment
- Experience troubleshooting and administering Windows operating systems in an enterprise setting
- Experience with network access controls, including IP/Port and URL filtering
- Familiarity with Azure Entra ID, Intune, and enterprise security controls
- Understanding of compliance frameworks and security baselines such as CIS Benchmarks and STIGs
- Ability to work onsite in the Indianapolis area, * Device and application management
- Device enrollment and provisioning
- Compliance troubleshooting
- Policy implementation and administration
- Security hardening
- Password and device control policies
Windows Administration
- Enterprise desktop support
- Hardware and peripheral troubleshooting
- Operating system administration
- Asset management
Microsoft 365
- User support and administration
- Productivity and collaboration tools, * Experience with:
- IP addressing
- Subnetting
- Basic routing concepts
- Firewall administration experience
- URL filtering management
- VoIP support experience
- Endpoint security and compliance management, The successful candidate will be:
- A self-starter who requires minimal direction
- Comfortable owning projects and technical issues end-to-end
- Highly collaborative across support, security, and infrastructure teams
- Strong in Intune administration and Windows support
- Skilled at troubleshooting across endpoint, security, and networking domains
- Motivated to continuously improve processes and operations, Leadership Self-Starter Microsoft 365 Access Network Microsoft Azure Problem Solving Desktop Support Network Routing Computer Science Technical Issues Endpoint Security Business Valuation Process Improvement Information Systems Endpoint Management Enterprise Security Full Stack Development Operational Efficiency Artificial Intelligence Network Troubleshooting Business Transformation Balancing (Ledger/Billing) Security Requirements Analysis Troubleshooting (Problem Solving) Microsoft Intune (Mobile Device Management Software) +0
Google IT Support
Salesforce Admin
Benefits & conditions
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type