Casual Hire- IT Specialist

(* Denotes Essential Functions)

• Installs, configures, maintains, troubleshoots, and administers all networks, servers, systems, and applications.

• Ensures that the systems are running securely and backups are completed as scheduled. Must be available off-hours to troubleshoot systems if needed.

• Works with UHM ITS when necessary for scheduling and installation of network and other IT systems as assigned.

• Develops, documents, implements and enhances applications change-management procedures and activities.

• Designs, develops, tests, and documents scripts and routines as needed for enhancing and automating applications monitoring and management.

• Identifies IT needs and defines the projects to meet those needs. Defines and develops the IT environment and/or technical architecture which will be deployed.

• Research acquisition of 3rd party software.

• Provides instructions and training to staff on the use of IT systems.

• Provides hardware and software technical assistance when problems occur on all types of IT equipment in use by staff including, but not limited to, Windows and Mac, tablets, and mobile devices.

• Serves as a source of support services in computer support areas providing computer technical advice to assigned management and personnel.

• Researches training options employees on system and applications acquired.

• Working with ITS and/or respective vendors, supports and troubleshoots security systems that require monitoring throughout the UHM campus.

• Maintains the highest level of integrity and confidentiality in dealing with sensitive data.

• Other duties as assigned.

1. Possession of a pertinent baccalaureate educational degree in Management Information Systems, Computer Science, or related field and 3 years of progressively responsible professional information technology experience with responsibilities for Multi-User System Administration, or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
2. Considerable working knowledge of Multi-User System Administration as demonstrated by the broad knowledge and understanding of the full range of pertinent standard and evolving information technology concepts, principles and methodology.
3. Considerable working knowledge and understanding of the broad technology, systems, hardware and software associated with Windows Server systems, Windows Active Directory, Windows Domain Controller, and database management systems.
4. Demonstrated ability to recognize a wide range of intricate problems, use reasoning and logic to determine accurate causes, and apply principles and practices to determine, evaluation, integrate, and implement practical and thorough solutions in an effective and timely manner. Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
5. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
6. Ability to travel for purposes of attending meetings, training, and other activities.
7. Ability to work beyond normal hours, including evenings, weekends, and holidays as required by special events or emergency situations., * Experience maintaining and administering Windows 2008 or higher server. Experience maintaining and administering Microsoft SQL 2008 or higher server.

• Working knowledge of monitoring and managing various types of security devices such as CCTV, surveillance security cameras/DVR systems, fire alarms, card key access.
• Experience with Genetec's security system for monitoring various security devices.
• Working knowledge of firewall configurations and implementation.
• Experience installing and maintaining Windows Domain Controllers and Windows Active Directory.

The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: https://www.hawaii.edu/offices/eeo/policies/ Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks. In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: https://www.hawaii.edu/titleix/help/campus-security/, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office. Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: https://www.hawaii.edu/offices/eeo/accommodation-request