Cloud Release Quality Manager

Are you passionate about building enterprise cloud solutions, and excited about using AI to reinvent how software gets released? We are seeking a highly organized, proactive, and technically curious Cloud Release Quality Manager to lead and coordinate software releases across our cloud platforms. In this role, you will manage release timelines, coordinate cross-functional efforts, drive release readiness, and ensure successful delivery of new features, hotfixes, and enhancements. Beyond traditional release management, you will champion the use of AI agents and automation to modernize release operations - improving efficiency, speed, and consistency across the organization., Release Planning and Execution

• Develop and manage end-to-end release timelines, ensuring milestones are clearly defined and achievable.
• Coordinate cross-functional teams including product, engineering, QA, support, and operations to align on release scope and quality goals. Work closely with the cross functional leads to manage release quality goals.
• Track release checkpoints, including Definition of Done (DoD) reviews, to ensure feature and infrastructure completeness.
• Facilitate go/no-go meetings, ensuring all release stakeholders are aligned on readiness and risk.
• Provide clear and timely status updates to stakeholders, including executives, through dashboards, reports, and briefings.

AI & Release Automation

• Act as an AI enthusiast and builder: design, develop, and deploy AI agents that automate release activities (e.g., Branch-Diffs status reporting, checklist validation, ticket triage, readiness checks) to improve operational efficiency and release speed.
• Automate Release Readiness efforts end-to-end, establishing best practices and standardizing release processes and tooling across the organization.
• Identify manual, repetitive release workflows and prioritize them for AI-driven or scripted automation.
• Partner with engineering and platform teams to integrate AI agents into existing CI/CD and release tooling.

Release Readiness & Compliance

• Confirm completion of necessary documentation, training materials, and internal handoffs ahead of release.
• Create and manage deployment tickets for production releases and hotfixes, coordinating necessary approvals and processes.
• Ensure all release activities adhere to established compliance and security requirements, and support ongoing compliance audits.

Issue & Defect Management

• Lead customer defect triage meetings, working with support and engineering teams to prioritize and track issue resolution.
• Monitor post-release metrics and feedback to identify areas for improvement in release processes and product quality.
• Work closely with customer success and support to understand customer sentiment. Review customer surveys for quality indicators., * Ensure artifacts for compliance (SOC, ISO, etc.) are correct and support audits as required., Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.

Legion Technologies delivers the industry's most innovative workforce management platform. It enables businesses to maximize labor efficiency and employee engagement simultaneously. The award-winning, AI-driven Legion WFM platform is intelligent, automated, and employee-centric. It's proven to deliver 13x ROI through schedule optimization, reduced attrition, increased productivity, and increased operational efficiency. Legion delivers cutting-edge technology in an easy-to-use platform and mobile app that employees love.

If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling., We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable):

• Internally: to other Legion personnel involved in the recruiting and hiring process.
• Vendors: such as technology service providers, travel management providers, human resources suppliers, background check companies, and employment agencies or recruiters, where applicable.
• Legal Compliance: when required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency.
• Litigation Purposes: to seek legal advice from our external lawyers or in connection with litigation with a third party.
• Business Transaction Purposes: in connection with the sale, purchase, or merger.

• 1 to 3 years of release management experience, preferably in cloud-based software development environments.
• AI enthusiast with hands-on ability to build and deploy AI agents (e.g., using LLM APIs, low-code agent platforms, or scripting/automation frameworks) to automate release activities and improve operational efficiency and speed.
• Demonstrated experience managing complex release processes in SaaS, PaaS, or cloud-native environments.
• Strong understanding of Agile methodologies, DevOps practices, and CI/CD pipelines.
• Excellent organizational, communication, and cross-functional collaboration skills.
• Proven ability to manage multiple releases and deadlines simultaneously., * Familiarity with tools such as Jira, Confluence, or similar ticketing and documentation platforms.
• Experienced in CI/CD - Argo, Jenkins, Playwright automation framework.
• Knowledge of regulatory frameworks such as SOC 2, or ISO 27001.
• Prior experience standing up automation or AI-agent initiatives within a release, QA, or DevOps organization.

3.53.5 out of 5 stars, Redwood City, CA Remote $100,000 - $120,000 a year, Pulled from the full job description

• Parental leave
• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Paid holidays, Salary Range: Base Salary Range $100,000 - $120,000 + Stock Equity

At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data.

Our posted salary range is done so in good faith based on national data and may be refined for a candidate's region/town/cost of living. We strive to make competitive offers that allow employees room for future growth. Salaries will be based on the applicant's location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and the internal equity for the same position within the company.

Benefits include, but are not limited to:

• $0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment
• 401k plan
• Discretionary Paid Time Off and Paid Holidays
• Parental Leave
• Equity
• Monthly Wellness Reimbursement
• Monthly Lunch on Legion

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion's mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion's Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and designed to handle the complexity of modern businesses and meet the needs of today's hourly employees. Our team is comprised of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.