Virtualization Engineer

Act as the Level3 escalation points for all virtualizationrelated issues. * Manage and support VMware vSphere and Microsoft HyperV environments. * Troubleshoot complex system failures, performance issues, and outages. * Ensure high availability and reliability of virtual infrastructure. * Plan and execute system upgrades, migrations, patching, and maintenance activities. * Perform root cause analysis (RCA) and prepare incident and problem reports. * Work closely with vendors (VMware, Microsoft, hardware OEMs) for issue resolution. * Monitor infrastructure health and recommend performance or capacity improvements. * Create, maintain, and review documentation such as SOPs and operational guides. * Guide and mentor L1/L2 support engineers. * Follow ITIL processes, generate required reports.

We are looking for a highly skilled Virtualization Engineer to manage and support enterpriselevel virtualization platforms, including VMware and Microsoft HyperV. The role involves handling critical escalations, ensuring platform stability, driving infrastructure improvements, and mentoring team members., * Strong handson experience with VMware vSphere (ESXi, vCenter, vSAN, VxRail). * Strong handson experience with Microsoft HyperV and Windows Servers. * Experience managing virtual clusters, virtual machines, and shared storage., Ability to work independently in highpressure production environments., Clear communication and documentation skills. * Strong ownership and accountability. * Ability to work collaboratively across teams. * Mentoring and leadership mindset. * Attend client calls