ServiceNow Solution Architect - Digital Experience

Cognizant Technology Solutions Corporation
Topeka, United States of America
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English

Job location

Remote
Topeka, United States of America

Tech stack

Computer-Aided Design
API
Computing Platforms
Design of User Interfaces
Software Engineering
Web Services
Scripting (Bash/Python/Go/Ruby)
Information Technology
ServiceNow

Job description

As a ServiceNow Solution Architect - Digital Experience, you will make an impact by designing and delivering scalable, user-centric ServiceNow portal solutions that enhance employee and customer experiences. You will be a valued member of the ServiceNow Center of Excellence and work collaboratively with business stakeholders, UI/UX teams, developers, and project leaders to deliver innovative digital solutions on the ServiceNow platform.

In this role, you will:

  • Lead technical discovery workshops, solution design sessions, and architecture reviews for ServiceNow portal and digital experience solutions.

  • Translate business requirements, user stories, and design concepts into scalable, high-quality ServiceNow solutions.

  • Define platform architecture, integration strategies, governance standards, and implementation best practices.

  • Provide hands-on technical leadership in ServiceNow development, scripting, APIs, web services, and application development.

  • Own technical decision-making, risk assessment, and solution architecture throughout the project lifecycle.

  • Conduct peer reviews and mentor developers to ensure technical excellence and consistency across engagements.

  • Support presales activities, solution estimation, and technical proposals.

  • Collaborate with cross-functional teams to deliver secure, scalable, and future-ready ServiceNow solutions.

Work Model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.

  • ServiceNow Certified System Administrator (CSA) certification.

  • ServiceNow Certified Application Developer (CAD) certification.

  • Experience designing and implementing ServiceNow Porta

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