Applications Engineer

ebm-papst, Inc
Farmington, United States of America
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
$ 90K

Job location

Farmington, United States of America

Tech stack

Microsoft Access
Microsoft Word
Microsoft Excel

Job description

Summary: This position is responsible for providing technical application assistance and clarification for customers, Sales and Customer Service personnel. Essential Functions of the Job: The essential functions of this job require the person, with or without reasonable accommodations, to perform the following:

  • Serve as the primary technical communication link with customers to ensure customer needs are met.

  • Review customer specifications to assist the customer and Customer Service in defining the proper air-moving device for specific applications.

  • Provide application assistance to Sales personnel and customers.

  • Provide technical clarification of communications and documentation for or to our factories and regional sales offices, distributors, Customer Service and customers.

  • Maintain up-to-date technical knowledge of all products sold by ebm-papst Inc.

  • Visit customers and suppliers as required.

  • Conduct technical discussions with customers, Sales personnel, Customer Service and other ebm-papst personnel.

  • Assist customers, Sales personnel and Customer Service in cross-referencing competitor products to products sold by ebm-papst.

  • Provide technical support, for assigned territories to Management, Sales personnel and the sales territories.

  • Manage assigned projects as the key technical person and work with the respective Sales personnel concerning commercial issues.

  • Use the following software programs when performing the job: MAC-PAC, Microsoft Access, Excel and Word.

  • Perform all other duties as assigned.

Requirements

Bachelors Degree in Engineering; a minimum four years of mechanical/electrical related experience; actively pursuing a degree in an engineering or related technical discipline or a combination of education and related experience.

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