Applications Engineer
Role details
Job location
Tech stack
Job description
Summary: This position is responsible for providing technical application assistance and clarification for customers, Sales and Customer Service personnel. Essential Functions of the Job: The essential functions of this job require the person, with or without reasonable accommodations, to perform the following:
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Serve as the primary technical communication link with customers to ensure customer needs are met.
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Review customer specifications to assist the customer and Customer Service in defining the proper air-moving device for specific applications.
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Provide application assistance to Sales personnel and customers.
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Provide technical clarification of communications and documentation for or to our factories and regional sales offices, distributors, Customer Service and customers.
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Maintain up-to-date technical knowledge of all products sold by ebm-papst Inc.
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Visit customers and suppliers as required.
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Conduct technical discussions with customers, Sales personnel, Customer Service and other ebm-papst personnel.
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Assist customers, Sales personnel and Customer Service in cross-referencing competitor products to products sold by ebm-papst.
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Provide technical support, for assigned territories to Management, Sales personnel and the sales territories.
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Manage assigned projects as the key technical person and work with the respective Sales personnel concerning commercial issues.
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Use the following software programs when performing the job: MAC-PAC, Microsoft Access, Excel and Word.
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Perform all other duties as assigned.
Requirements
Bachelors Degree in Engineering; a minimum four years of mechanical/electrical related experience; actively pursuing a degree in an engineering or related technical discipline or a combination of education and related experience.