Systems Application Engineer III

This position serves as a senior technical resource within the Integrated Automation logistics team, developing and supporting advanced automation solutions for logistics and distribution operations. This role partners with customers and cross-functional teams to solve complex application challenges involving scanning, vision, RFID, dimensioning, weighing, and software integration while providing technical leadership and customer support throughout the project lifecycle. Key Responsibilities

• Technical Leadership:

• Lead the development and validation of complex Track & Trace, Vision, RFID, Dimensioning, Weighing, and Automation solutions.
• Serve as the technical lead for strategic customer opportunities and critical business initiatives.
• Develop proof-of-concept demonstrations and advanced application testing.
• Drive root cause analysis and resolution of complex field issues.
• Provide guidance on network architecture, software integration, data communications, and system performance optimization.

• Customer Support & Business Development:

• Participate in customer discovery meetings and technical design reviews.
• Lead customer application assessments and recommend optimized solutions.
• Support sales teams with technical consultations and executive-level customer presentations.
• Evaluate competitive technologies and recommend strategies to maintain market leadership.
• Assist in identifying new business opportunities and emerging technology trends.

• Product & Solution Development:

• Define product gaps and enhancement recommendations.
• Collaborate with Product Management and Engineering on future product requirements.
• Contribute to development of standardized solutions and reusable application templates.
• Lead evaluation and qualification of third-party technologies.

• Project Execution:

• Support project teams during design, implementation, commissioning, and acceptance testing.
• Review project requirements, specifications, and acceptance criteria.
• Develop customer documentation, test plans, installation guidelines, and training materials.
• Support critical onsite deployments and escalations.

• Mentoring & Continuous Improvement:

• Mentor and develop Application Engineers I and II.
• Lead technical training programs and knowledge-sharing initiatives.
• Establish best practices for troubleshooting, validation, and customer support.
• Drive continuous improvement initiatives across engineering processes.

• Carry out other duties and responsibilities as may be assigned or required.

• 8+ years of industrial automation, systems engineering, application engineering, or related experience preferred.
• 5+ years of experience supporting logistics automation, materiel handling, manufacturing automation, or industrial controls.

• Education: Bachelor's degree in electrical engineering, Mechanical Engineering, Industrial Engineering, Computer Engineering, or related technical discipline required.
• Certifications: None is required.
• Position-specific Qualifications:

• Experience supporting key industry logistic customer.
• Experience with automated sortation systems and conveyor controls.
• Experience defining system architecture and communication interfaces.
• Project leadership experience.
• Technical training and mentoring experience.
• Technical Skills: Barcode and Auto-ID technologies, RFID systems, Machine Vision and OCR/ICR technologies, Dimensioning and Weighing systems, PLC integration, Industrial networking, Data communication protocols, and system troubleshooting and root cause analysis.

• Computer/Technological: Use of CRM systems; Python; extensive computer use (monitor more than 4 hours a day).
• Language: Professional written and spoken fluency in English required.
• Schedule: Generally Monday to Friday, full time; be on-call on some weekends (if required).
• General Working Conditions: Be able to usually work in an office environment; flexible (hybrid) work arrangements available.

The base salary is one part of our Total Rewards package and is determined within a range. The starting base salary range for this position is listed below; the actual starting salary will be based on a variety of factors including experience, skill set, education, performance, licenses/certifications, business needs and other job-related factors, as permitted by law.

• Starting Base Annual Salary Range: $101,820 - $154,000
• Bonus Eligibility: This role is eligible for an annual bonus based on a combination of company and individual performance.