TELECOMMUTE DevOps Engineer

• Design, Implement, manage infrastructure as code (IaC) solutions using tools like Crossplane, Terraform, and Helm Charts to provision, and manage cloud resources.
• Collaborate with product managers, developers, InfoSec, and other stakeholders to define platform requirements, scope, and priorities.
• Collaborate with development, operations, and quality assurance teams to streamline the software delivery process and ensure high-quality releases.
• Monitor, troubleshoot, and optimize the performance and cost of our DevOps tools and platforms to ensure reliability, availability, and scalability.
• Design zero downtime maintenance strategies for fleets of kubernetes clusters and cloud resources.
• Evaluate industry trends and recommend new tools, technologies, and best practices to improve our DevOps processes and workflows.
• Mentor junior platform engineers providing guidance, mentorship, and support to foster their growth and development.
• Act as a force multiplier to engineers and development teams by providing expert guidance on integrating with the internal platform, best practices, tools, and methodologies.
• Collaborate with security teams to integrate security controls and best practices into our DevOps processes and infrastructure.
• Document technical designs, procedures, and configurations to ensure knowledge sharing and maintain system integrity.
• Contribute to a culture of innovation, collaboration, and continuous improvement within the TechOps team and across the organization.
• Eliminate toil through the automation of existing processes with modern tooling including AI tools and agentic workflows.

• Bachelor's degree in Computer Science, Engineering, or related field; or equivalent work experience.
• 3 to10 years of experience working as a Cloud Engineer, or similar role, with a strong background in software development and infrastructure operations.
• Proficiency with containerization technologies (Docker, Kubernetes) and orchestration tools.
• Proficiency with declarative management tools such as Terraform, Crossplane, or Cloud Formation.
• Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform.
• Experience in scripting and programming languages such as Go, Python or Bash.
• Hands-on experience with CI/CD tools such as Jenkins or ArgoCD.
• Exceptional troubleshooting and problem-solving skills, with the ability to quickly diagnose and resolve technical issues.
• Exceptional communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.
• Proven track record of driving process improvements and implementing best practices in DevOps methodologies.

Preferred Qualifications:

• Experience with monitoring and logging tools such as Prometheus, Grafana, or OpenTelemetry.
• Knowledge of security best practices and compliance requirements in cloud environments.
• Experience with agile development methodologies and DevOps practices in a fast-paced, dynamic environment.

Incedo is a US-based digital transformation consulting, data science & analytics, and technology services & solutions firm. Our integrated services and platforms are built on the foundation of AI & Data, digital engineering, and operations transformation, bringing deep domain expertise and full stack capabilities together. With over 4,000 people in the US, Canada, Latin America and India and a large, diverse portfolio of Fortune 500 enterprises and fastgrowing clients worldwide, we work across banking & payments, wealth management, telecom, hi-tech and life sciences.