Network Engineer_Onsite SF-FSC

Network Architecture & Engineering

1. Design, implement, and support LAN (Cisco/Aruba), WAN, and WLAN (Aruba) infrastructure across corporate and retail environments
2. Engineer and troubleshoot network security systems, including SSL VPN solutions, Palo Alto and Fortinet firewalls

• Provide end-to-end engineering and support, from end-points to Cloud Data Centers (Azure/OCI/Google Cloud Platform)

3. Ensure network designs comply with security policies and industry best practices

• Evaluate new and emerging network security trends, products and technologies

Operations & Support

• Provide end-to-end technical support-from endpoints to cloud data centers
• Lead and participate in triage for high-severity incidents (P1/P2), including root cause analysis and post-incident reporting (PIR)
• Use Automation/Scripting to for troubleshooting and administration of repeated tasks
• Use Splunk to proactively analyze trends and alert on issues
• Manage scheduled and emergency maintenance of network infrastructure
• Troubleshoot WAN/SD-WAN connectivity and performance issues (MPLS, T1, DS3, QoS, etc.)
• Provide day-to-day support of the LAN (Cisco/Aruba), WAN, and WLAN (Aruba) network
• Participate in oncall rotation

Collaboration & Documentation

• Collaborate with application owners to support new deployments/enhancements and troubleshoot performance issues
• Create and maintain comprehensive network documentation using tools like Visio, Lucidchart, Jira/Confluence, and SmartSheet
• Provide detailed project plans and take ownership of project delivery end-to-end (Plan, Build, Run)
• Communicate clearly with both technical and non-technical stakeholders
• Work with application owners on troubleshooting issues, even though it may not be network related issue

• 8+ years of overall network technology experience

• 3+ years of experience with networking and security technologies in a retail environment working directly with store cast

• 3+ years' experience in Layer7 Firewalls (Fortinet, PAN)

• 2+ years hands-on experience with cloud networking (Azure preferred)

• Aruba wireless experience A Must

• Aruba Clearpass experience is extremely helpful, including 802.1X, Radius, AAA, policy Management,

• Automation and GenAI experience a big plus

• Identify opportunities for automation within software processes, including configuration, backup, and troubleshooting processes using automation and Genai

• Prefer some experience in scripting languages (Python, Ansible, PowerShell, or VBScript)Load balancer experience (F5 and other lb technologies)

• Practical experience interacting with and integrating enterprise Large Language Models (LLMs) via APIs (e.g., OpenAI, Anthropic, Google Gemini, or open-source models).

• Understanding of prompt engineering, model tuning, and RAG architectures tailored to ingest technical network documentation and system logs.

Able to lead P1/P2 triage calls and provide detail Post Incident Report written analysis

Experience using tools to gather data to present to manager/leadership:

• Splunk, Solarwinds, etc…

Soft Skills - Verbal and written communication are key attributes to be successful in this position

• Be able to business needs and translate technical tasks
• Must be results orientated, self-motivated and possess high-energy
• Must be customer-service-minded and tactful when dealing with customers. Ability to establish and maintain effective working relationships with customers, vendors, coworkers, employees and upper management
• Self-starter with a proactive approach-drives improvement without waiting for instruction.