Hardware Technician/Data Center Systems Administrator

DDC is seeking a highly skilled Hardware Technician / Data Center Systems Administrator to support the Defense Information Systems Agency (DISA) at the Theater Enterprise Computing Center - Central Region (TECC-CR) in Bahrain. This position supports the operation, maintenance, installation, and management of critical data center infrastructure supporting Department of Defense mission requirements and requires an active Top Secret security clearance. The successful candidate will provide hands-on technical support for servers, storage systems, network infrastructure, cabling, and facility operations while ensuring compliance with DISA standards and security requirements., * Data Center Operations

• Provide daily support for mission-critical DISA data center operations.
• Coordinate shipping, receiving, inventory management, and asset accountability of IT equipment.
• Support continuity of operations (COOP) planning and disaster recovery activities.
• Participate in installation planning meetings, troubleshooting sessions, and technical working groups.
• Hardware Installation and Integration
• Install, configure, integrate, and test servers, storage systems, network switches, routers, firewalls, VPN equipment, blade chassis, and associated hardware.
• Perform equipment rack and stack activities.
• Conduct hardware refresh and technology modernization efforts.
• Support physical relocation and deployment of IT systems.

• Cabling and Infrastructure Support

• Install, terminate, label, test, repair, and document copper and fiber-optic cabling.
• Maintain cable management in accordance with industry standards.
• Install patch panels, trunks, and related infrastructure components.
• Verify connectivity and support network implementation activities.

• Touch Labor Support

• Perform onsite hardware support including:
• Server power cycling
• Component replacement
• Hardware troubleshooting
• Device relocation
• Cable verification and remediation
• Workstation deployment and setup
• Coordinate with remote administrators to execute maintenance activities and restore services.

• Documentation and Compliance

• Prepare and maintain:
• Standard Operating Procedures (SOPs)
• Technical implementation guides
• Disaster recovery documentation
• After-action reports
• Inventory documentation
• Support inspections, audits, cybersecurity reviews, and Fleet Readiness Control Board (FRCB) activities.

• Security and Access Management

• Coordinate visitor access procedures and escort personnel when required.
• Perform package inspections and maintain visitor logs.
• Support operations involving Top Secret facilities and secure environments.
• Adhere to all DISA cybersecurity, information assurance, and physical security policies.

• Education

• Associate's degree in Information Technology, Computer Science, Engineering, or a related field; OR
• Equivalent combination of education, training, and relevant experience.

• Experience

• Minimum seven (7) years of experience within the last ten (10) years supporting:
• Data center operations
• Hardware installation and maintenance
• Systems administration
• Network infrastructure support
• Enterprise IT environments
• Experience directing technical work and supporting users in diagnosing and resolving hardware, software, and networking issues.
• Active Top Secret security clearance.
• Ability to maintain access to classified environments and systems.

• Certifications

• DoDM 8140.03 certification (required).
• ADP IT-Level II certification (required).
• Additional industry certifications such as Security+, Network+, Server+, Microsoft, or Cisco certifications are highly desirable., + Experience supporting DISA, DoD, or military data centers.
• Experience with Windows Server administration and Active Directory.
• Knowledge of enterprise storage systems and virtualization platforms.
• ITIL process experience.
• Strong technical writing and documentation skills.
• Experience supporting NIPRNet and SIPRNet environments

Eligible full-time employees receive a comprehensive benefits package, including medical, dental, vision, life and disability coverage, retirement savings with company match, and paid time off. Additional benefits include voluntary supplemental benefits, access to an employee assistance program, and educational assistance with tuition reimbursement.

Din Development Corporation (DDC) is a Navajo Nation-owned family of companies that provides government agencies and commercial organizations with high-quality IT, professional, environmental, and research and development services. DDC is dedicated to empowering the Navajo Nation and the communities we serve.