Director of Information Security

We're looking for a Director of Information Security to lead and scale our client-facing managed security operations. This is a hands-on leadership role for someone who can run a high-performing security team, own the tools and processes behind it, and act as a trusted security advisor to our clients. You'll report to the EVP of Technology Enabled Solutions.

Full time/Permanent role

Remote across the USA

Salary range: USD $150,000 to $200,000 + 15% annual bonus

What you'll do

Lead the team

• Manage a team of security engineers delivering managed security operations, incident response support, and security tooling for clients

• Set clear operating standards for escalations, documentation, and service quality

• Build career paths and technical development plans for your team

Own security operations

• Oversee daily SOC-supporting services: alert triage, investigation, escalation, remediation tracking, and client reporting

• Lead major incident response, including executive communication, containment coordination, and post-incident reporting

• Coordinate with Legal, Corporate InfoSec, cyber insurance, and external DFIR partners when needed

Own the tooling

• Manage the operational effectiveness of platforms like Rapid7, Microsoft Defender, Cisco Umbrella, and Mimecast

• Evaluate new security technologies and automation opportunities

• Partner with Engineering to improve integrations across security, monitoring, and ticketing systems

Be a client advisor

• Act as a trusted advisor on risk reduction, security posture, and incident readiness

• Lead QBRs, service reviews, and executive briefings

• Translate complex security issues into clear business language for client and internal leadership

• Support RFPs, proposals, and security-related solution design with Account Management and Sales

Drive process and reporting

• Build service delivery processes aligned to ITIL and SOC best practices

• Develop KPIs and reporting on alert volumes, incident trends, response times, and tool health

• Identify and close gaps in staffing, tooling, and client coverage

• Bachelor's degree in IT, Cybersecurity, Computer Science, or equivalent experience

• 7+ years in cybersecurity, security operations, or infrastructure security, including 3+ years leading technical security teams

• MSP, MSSP, or client-facing technology services background

• Strong grasp of SOC operations, incident response, vulnerability management, and cloud/on-prem infrastructure (Azure, networking, Active Directory, Entra ID, Intune)

• Hands-on or leadership experience with platforms like Rapid7, Microsoft 365 security tools, Defender, Cisco Umbrella, or Mimecast

• Comfort communicating with executives, clients, and technical teams alike

Nice to have

• Experience leading managed SOC or MDR services

• Familiarity with NIST CSF, CIS Controls, or ISO 27001

• CISSP, CISM, Security+, CySA+, or equivalent

• ServiceNow experience

• Background supporting legal, financial services, or other regulated industries

Opensity provides modernized technology platforms and elevated technology support to help our clients, including law firms, financial institutions, and corporations, excel in what they do best., Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.