Courtroom Technology Specialist

The United States Bankruptcy Court for the Eastern District of Texas is accepting applications for the position of full-time Courtroom Technology Specialist in Tyler, Texas. The incumbent coordinates and oversees the judiciary's courtroom technology systems. Courtroom technology in this role includes presentation systems, video conferencing and sound equipment ensuring seamless audiovisual operations for court proceedings. The incumbent supports the implantation, maintenance and troubleshooting of courtroom technology across the district. This position also assists in coordinating video conferencing systems, ensuring reliable remote participation while adhering to industry standards. These duties will include collaborating with and supporting Judges, Chambers' and Clerks' staff, along with the bar. The incumbent reports to the Chief Deputy Clerk and will require occasional travel to divisional offices for court proceedings and maintenance., * Assist in the daily operation of courtroom audiovisual (AV) and teleconferencing technology to ensure seamless functionality for hearings, trials, and other court proceedings.

• Provide technical support, troubleshooting and resolving issues related to Audio/Visual over Internet Protocol (AVoIP) hardware, audio digital signal processors, monitors, microphones, teleconferencing devices, and other courtroom technology.
• Support the design, implementation, and optimization of digital signal processing systems to ensure high-quality audio transmission. Assist in integrating audio feeds within courtrooms, ensuring accessibility for the transcriptionist and proper routing throughout the courthouse.
• Assist in maintaining seamless connectivity and functionality across all audiovisual equipment, networked devices, and network switches through AVoIP programming.
• Assist in the oversight and maintenance of video conferencing systems, configuring and upgrading equipment as needed to ensure reliable virtual participation in court hearings.
• Ensure courtroom video feeds are properly configured and routable to designated locations within the courthouse for remote monitoring when needed.
• Research, test, and support the implementation of emerging technologies to enhance courtroom AV systems and overall efficiency.
• Assist in developing standardized policies and procedures for courtroom technology utilization, ensuring consistency across all courtrooms.
• Identify courtroom technology in need of upgrades or replacement, supporting research and procurement efforts and assisting in drafting technical specifications for vendor solicitations.
• Help manage courtroom technology inventory, ensuring proper procurement, maintenance, and accountability of all AV-related assets.
• Review bid specifications and provide technical input to court leadership on AV technology proposals to ensure cost-effective and high-quality solutions.
• Support the Clerk of Court, managers, and judges in implementing courtroom technology best practices to prevent inefficiencies and ensure proper usage.
• Ensure assistive listening and language interpretation devices remain operational in all
• courtrooms, assisting with staff training as needed.
• Help develop courtroom technology guides and procedural manuals to ensure consistent training for all personnel.
• Assist in implementing scheduled system checks to proactively address potential technical failures before they disrupt proceedings.
• Support efforts to upgrade video conferencing infrastructure for seamless virtual hearings and improved accessibility for legal stakeholders.
• Help strengthen cybersecurity measures for AVoIP systems to protect against unauthorized access and disruptions.
• Perform other duties as assigned.

• A dedication to public service and a desire to help others through the delivery of excellent customer service.
• Proven ability to collaborate with others effectively to accomplish tasks and solve problems.
• A track record of reliability, productivity and producing quality work., Bachelor's degree preferred. The person selected for this position must possess strong written and verbal communication skills in order to interact with and train non-automation personnel. He or she must be able to interact with automation staff and system customers in a positive, supportive manner and work independently with minimal direct supervision. Applicants must demonstrate an outgoing personality, excellent communication skills, flexibility and a strong work ethic. Applicants may be asked to demonstrate abilities and/or provide evidence of accomplishments. The applicant must be a United States citizen or provide documentation proving eligibility to work in the U.S.

Applicants must possess a working knowledge of the following:

• IT Security
• Windows 11, Office 365, Adobe Acrobat, familiarity with Windows Server environments, Active Directory and experience with virtualization, (VMware, Omnissa Horizon).
• Advanced knowledge of theories, principles, practices and usage of computer hardware and software.
• Knowledge of Local Area Networks (LANs) and Wide Area Networks (WANs) including
• systems security standards.

Pulled from the full job description

• Health insurance
• Dental insurance
• Life insurance
• Disability insurance, Employees of the U.S. Bankruptcy Court are entitled to benefits, which include participation in the Federal Employees Retirement System, choice of a health benefit plan from several options, dental, life insurance, long term disability, long term care, annual/sick leave, federal holidays, and periodic salary increases. This position is subject to mandatory Electronic Funds Transfer for payment of net pay.