Application Support Engineer-Other - Intermediate - Jersey City, NJ
Role details
Job location
Tech stack
Job description
- 3^rd party vendor application support, L2/L3. Not much coding, mostly support. Mostly Microsoft environment. DNS, Firewall, SQL Server, installing and configuring vendor software, preparing infrastructure. Partnering with hardware teams. Using ServiceNow for incident management. 3-5 years of experience.
- 2 interviews, 1 zoom, 1 in person.
- Access control team. Supporting systems that manage security and tracking devices.
- 5 days in office soon, within a month or so most likely.
- Documentation for software releases.
- Troubleshooting
- Working with vendor
- Control M
- Qlikview, Qliksense Crystal Reports
- Must have:
- Windows
- SQL Server
- Control M
- DNS / Firewalls
- Excellent comm skills
- Nice to have:
- Powershell
- Qlikview
- Linux
Adhere to architecture standards, risk management, security guidelines and data management policies.
- Be responsible for the overall implementation, integration components and configuration of 3rd party solutions.
- Take ownership and accountability for the deliverables in all phases of the development lifecycle.
- Be responsible for planning and delivery of the large-scale, distributed application and hardware upgrades.
- Work closely with Product Owners to understand LOB technology drivers, requirements, issues and product backlog.
- Develop and implement custom reports based on LOB requirements
- Partner with internal and external teams on the performance and end-to-end integration testing efforts. Identify bottlenecks, opportunities for optimization, and capacity demands.
- Provide application expertise and troubleshooting support for complex issues escalated by the users and production support.
- Design automated software and product upgrades, change management, and release management solutions
Requirements
Windows Sys Eng/Admin or SQL Server DBA type. 3-5 years exp. Software Installation and upgrades. Packaging and support. Working with vendor software for Global Security., Working proficiency in development toolset to design, develop, test, deploy, maintain and improve software Strong understanding of Agile methodologies with ability to work in at least one of the common frameworks Strong understanding of techniques such as Continuous Integration, Continuous Delivery, Test Driven Development, Cloud Development, application resiliency and security Proficiency in one or more general purpose programming languages Working proficiency in a portion of software engineering disciplines and demonstrates understanding of overall software skills including business analysis, development, testing, deployment, maintenance and improvement of software.
Benefits & conditions
Pay Range*: $ 57.33/Hr
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).