Desktop Support Analyst
Empower Professionals
Niskayuna, United States of America
yesterday
Role details
Contract type
Temporary contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
IntermediateJob location
Niskayuna, United States of America
Tech stack
Microsoft Windows
Microsoft Active Directory
iOS
Cloud Computing
Microsoft Desktop Optimization Pack
Networking Hardware
Microsoft Software
Software Tools
Web Services
Enterprise Software Applications
Information Technology
Laptops
Network Server
Job description
- Beginner knowledge on Active Directory, Group Policy
- Hands on experience for Windows, & IoS Corporate Devices
- Coordinate with multiple teams for resolving incident and executing change tickets
- Business & Common Application installation expertise (Like, Microsoft, Third party tools, enterprise applications)
- Strong troubleshooting skills for Desktop, Laptops & Peripheral devices
Requirements
Desktop SupportGrade:A4 | Consultant 2 | 3-5 years of experience, * 3+ years of hands-on experience, managing below technologies
- Microsoft Desktop Family Operating System (Win 7/10)
- Beginner knowledge on Active Directory, Group Policy Active Directory & GPO
- Good understanding of IT infrastructure concepts and components such as Servers, Network devices, App & Web Services Cloud components and associated interconnections
Good to Have Skills
- Very good verbal and written English communication and presentation skills
- Effective time management, team handling and organizational skills