BSA - Technical Documentation/UAT

This is a specialized Business Systems Analyst role supporting the onboarding and implementation of a new third-party front-office pricing platform. The position serves as a bridge between trading desks and technology teams, with an initial focus on creating comprehensive documentation. This long-term project offers an engagement duration of up to two years, requiring an onsite presence in Charlotte for an average of three days per week., * Develop and document Standard Operating Procedures (SOPs) for traders and front-office stakeholders.

• Analyze and document all customizations and configurations of the oneZero platform to support future auditing requirements.
• Examine the implementation of oneZero solutions and understand how business partners configure the platform to create clear documentation.
• Assist with end-to-end platform testing, support defect management and tracking, and coordinate with the testing coordinator across multiple teams.
• Design and document trade execution, pricing, and risk management workflows.
• Collaborate with development teams and external liquidity providers to test and integrate bridge and gateway technologies.
• Investigate and resolve production issues, ensuring timely communication.
• Conduct system validation and coordinate User Acceptance Testing (UAT).

• 2-5+ years of experience in the FX or CFD domain.
• Core skills aligned to a Business Analyst, including a background in validation versus requirements, E2E testing, and user adoption.
• Hands-on experience with institutional and retail trading platforms such as MT5, FX Cubic, oneZero, or other connectivity bridges.

Technical Skills:

• Understanding of database management (SQL), FIX protocols, and RESTful APIs.
• Proficiency with Teams and SharePoint.

Soft Skills:

• Ability to translate complex trading needs into clear, structured user stories and technical documentation.

Preferred Qualifications

• A foundational understanding of FX products including SPOT, SWAP, and Forwards.
• Knowledge of Trade Booking and equity pricing.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at