SRE Technical Lead

The Senior IT Technical Lead for Site Reliability Engineering (SRE) is a hands-on, expert-level role. This individual is responsible for ensuring the operational excellence of critical production systems. This role is less about managing project timelines and resources, and more about creating innovative solutions to improve a mission critical service. The technical lead will drive automation, optimize performance, lead incident response from a technical standpoint.

• At least 8 years of experience in IT, with significant time spent in a senior-level SRE or similar role.
• Deep SRE and Systems Expertise: Comprehensive knowledge and hands-on experience applying SRE principles to manage the reliability and scalability of enterprise-level systems. This includes cloud platforms (e.g., AWS, Google Cloud Platform, Azure), microservices, containers (Kubernetes).
• Automation and Tooling: Proven ability to write and implement code (e.g., Python) and leverage automation tools to eliminate manual toil and create scalable, self-healing systems. Responsible for building and maintaining internal tools that enhance infrastructure and operations.
• Observability and Analysis: Expertise in implementing robust monitoring, alerting, logging, and tracing systems (e.g., Dynatrace, Splunk, ELK Stack). Able to analyze system metrics to proactively identify issues and drive data-backed technical decisions for performance tuning and capacity planning.

Desirable Requirements

• Exceptional leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively with both technical and non-technical stakeholders, including senior leadership.