II IT Support / Network Technician

Troubleshoot networking, wireless, and infrastructure issues

Support and maintain client technology environments

Assist with network equipment deployments and upgrades

Configure and troubleshoot switches, wireless access points, and related hardware

Support endpoint management and device administration

Assist with infrastructure projects and technology implementations

Provide remote and onsite technical support as needed

Additional Details:

Flexible part-time schedule

Approximately 20 hours per week

Hybrid work arrangement with a mix of remote and onsite support

Travel to client sites within Eastern Connecticut and nearby Rhode Island as needed

Training provided on client environments and internal tools

Experience in a Level II Support, Network Support, Systems Support, or MSP environment

Strong networking and troubleshooting skills

Experience supporting Microsoft and/or Google-based environments

Familiarity with wireless networking technologies

Ability to work independently and manage multiple priorities

Strong communication and customer service skills

Preferred Qualifications:

Experience with Ubiquiti/UniFi environments

Microsoft Intune experience

Experience with RMM tools

Audio/Visual technology support or installation experience, All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.