ServiceNow Developer
Role details
Job location
Tech stack
Job description
We are seeking a skilled ServiceNow Developer with strong experience in implementing and managing. The ideal candidate will play a key role in designing, developing, and maintaining ServiceNow solutions to support IT service management and business operations., Design, develop, and implement ServiceNow solutions Configure and maintain data models, relationships, and data integrity. Implement and support Discovery and Service Mapping. Collaborate with cross-functional teams to gather requirements and translate them into technical solutions. Customize workflows, business rules, client scripts, and UI policies within ServiceNow. Troubleshoot and resolve issues related to ServiceNow modules. Participate in system upgrades, patches, and enhancements.
Requirements
Strong hands-on experience as a ServiceNow Developer. Good understanding of ITSM processes and ServiceNow platform capabilities. Experience with ServiceNow scripting (JavaScript, Glide API). Familiarity with ServiceNow Discovery and Service Mapping. Ability to work independently and in a team-oriented environment. Strong problem-solving and communication skills.
Preferred Qualifications: Experience with Customer Service Management (CSM) module. ServiceNow certifications (CSA, CAD) are a plus. Experience with integrations (REST/SOAP APIs). Knowledge of ITIL framework