Systems Engineer 2

• Work issues through a JIRA ticket.
• Debug platforms/systems; work ticketing system to ensure priority items are getting attention.
• Communicate clearly in tickets to explain the current state of an issue or systems.
• Take direction from leaders based on priority needs of the business.
• Work with partners, vendors, ODMs, OEMs on issues and ensure clear communication.
• Drive continuous improvement within the organization.

Nice to Have:

• System level debug methodologies.
• Proficiency with all standard hardware lab equipment (dediprog, scopes, forklifts, lift tools).

• 1+ years of experience in Data Center systems that have CPU and GPUs.
• Strong verbal and written communication skills.
• Ability to communicate effectively with stakeholders., * Knowledge in JIRA, scripting, Debug methodologies (BMC, BIOS, GPU).
• Linux skills with ability to run given automated scripts, look at logs, and provide updates.
• Experience working and communicating with OEM partners and vendors.

Qualification And Education:

• Self-driven expertise in debugging problems and root causing issues.
• Ability to quickly understand and apply specific details to tickets.
• Proven track record of working in a Data Center on complex systems.
• Strong analytical and problem-solving skills.
• Proven ability to lead teams and drive issues to resolution.