IT Technician

We are seeking a Temporary IT Technician to provide hands-on support for desktop hardware, IT assets, and end-user technology. This role is responsible for troubleshooting hardware and software issues, managing IT equipment inventory, supporting desktop deployments, and assisting with technology projects. Key Responsibilities

• Monitor IT systems and respond to service requests and incident tickets.
• Manage IT assets, including tracking inventory, identifying missing equipment, and maintaining accurate records.
• Monitor inventory levels of desktops, laptops, peripherals, and accessories to ensure availability.
• Receive, prepare, package, and ship IT equipment to designated locations.
• Track equipment shipments and provide status updates as needed.
• Troubleshoot hardware issues and coordinate repairs or warranty service when necessary.
• Prepare outdated equipment for recycling or disposal according to established procedures.
• Support the full lifecycle of desktop and laptop equipment, including deployment, replacement, and retirement.
• Perform desktop and laptop imaging for new or replacement devices.
• Create, update, route, and close support tickets using a ticketing system.
• Diagnose and resolve end-user hardware and software issues or escalate as appropriate.
• Assist with technology-related infrastructure and facility projects.
• Support other IT teams with field and technical projects as needed.
• Perform routine administrative and documentation tasks.
• Maintain regular attendance and complete additional duties as assigned.

• 1 3 years of IT support, desktop support, or help desk experience preferred.
• Working knowledge of desktop and laptop hardware, Windows operating systems, and Microsoft Office applications.
• Familiarity with IP networking concepts and basic networking principles.
• Experience with computer imaging and hardware deployment.
• Understanding of ticketing systems such as ServiceNow or similar platforms.
• Experience with inventory management and IT asset tracking.
• Proficiency with Microsoft Excel and other reporting tools.
• Ability to identify, troubleshoot, and resolve hardware-related issues.
• Strong communication, organization, and customer service skills.
• Ability to work independently and collaboratively in a team environment.
• Valid driver's license required.

Preferred Qualifications

• Experience with Windows Server and Linux operating systems.
• Familiarity with Cisco networking equipment.
• Knowledge of virtualization technologies.
• Experience with event monitoring and system logging tools.
• Exposure to Power BI or other reporting platforms is a plus.

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells Manpower is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.