SDET NICE CXone Test Automation Engineer

TechSpace Solutions Inc.
Richardson, United States of America
yesterday

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Richardson, United States of America

Tech stack

Java
JavaScript
Automatic Call Distributor
Amazon Web Services (AWS)
Application Testing
Automation of Tests
Azure
C Sharp (Programming Language)
Cloud Engineering
Continuous Integration
Software Debugging
Github
Revision Control Systems
Python
Routing
Scrum
Software Reliability Testing
E2e Testing
Postman
GIT
Git Flow
REST
Api Management
SDET
Jenkins

Requirements

  • 7+ years of experience in Software Development Engineer in Test (SDET), Quality Engineering, or Test Automation roles.
  • Strong hands-on experience with NICE CXone platform, including IVR, ACD, routing, and contact center workflows.
  • Proficiency in programming languages such as Java, Python, C#, or JavaScript will be added advantage
  • Experience designing and developing scalable automation testing frameworks from scratch.
  • Expertise in automation using tools such as Cyara, Hammer, or equivalent.
  • Strong experience in API testing, validation, and automation using REST APIs and tools like Postman or Rest Assured.
  • Experience executing functional, regression, integration, system, and end-to-end testing.
  • Knowledge of CI/CD practices and tools such as Jenkins, Azure DevOps, GitHub Actions, or similar platforms.
  • Familiarity with source control systems such as Git and modern branching strategies.
  • Experience working in Agile/Scrum environments with participation in sprint planning, reviews, and backlog grooming.
  • Strong debugging, troubleshooting, and root cause analysis skills to identify and resolve defects efficiently.
  • Experience with cloud platforms such as AWS or Azure and cloud-native application testing.
  • Understanding of performance, load, and reliability testing concepts and tools.
  • Excellent communication, stakeholder management, and collaboration skills with cross-functional teams.

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