Solutions Engineer for Platform Experiences

Roku, Inc.
Santa Monica, United States of America
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English
Experience level
Junior

Job location

Remote
Santa Monica, United States of America

Tech stack

Databases
Data Visualization
Hive
Regression Testing
SQL Databases
Systems Integration
Tableau
Datadog
Information Technology
Looker Analytics

Job description

We are Roku's Solutions Engineering team supporting Roku's video and display advertising business. Our team partners closely with Product, Engineering, and Ad Ops to design, implement, and support the technical solutions that power Roku's advertising offerings., The Solutions Engineer for Platform Experiences is responsible for designing, scoping, and implementing technical solutions for experiences that delight users, showcase platform capabilities at industry-defining moments, and create unique monetization opportunities. This role works closely with Product, Ad Ops, and Engineering to build custom solutions from initial design through launch and post-launch optimization., * Work to create experiences that highlight Roku's unique market position as an OEM, an entertainment platform, and a TV OS

  • Meet regularly with Product and Engineering to design and implement custom products within our ad tech stack.
  • Collaborate with QA Engineering teams to create and maintain regression test cases for new and existing products
  • Test new and existing products, providing feedback to Engineering on design and implementation
  • Troubleshoot product issues, identify root causes, and escalate to Engineering teams when needed.
  • Write clear documentation and define detailed specifications for new products and features.
  • Review existing workflows and identify opportunities to improve efficiency, quality, and scalability
  • Pioneer experimental features that expand Roku's value proposition beyond content delivery, exploring new ways the platform can integrate into users' daily lives, Roku fosters an inclusive and collaborative environment where teams generally work in the office Monday through Thursday. Fridays are generally flexible for remote work, except for employees whose specific roles or assigned office location require five days' a week attendance.

Requirements

  • 5-10 years of experience in AdTech/MarTech at a leading publisher, DSP, SSP, ad network, or agency, preferably in a Solutions, Integrations, or Professional Services Engineering role.
  • 1-3 years of experience with data visualization tools such as Looker, Datadog, Tableau, or similar, including the ability to develop custom dashboards, looks, and views. Hands-on experience with SQL, Hive, or another database technology is required.
  • Comprehension and hands-on experience trafficking digital video and other formats, including VAST and VMAP.
  • A strong track record of providing technical support for external and internal stakeholders, particularly while overseeing complex integrations.
  • The ability to communicate concisely and effectively, both verbally and in writing, with audiences such as Product, Engineering, Operations, and Sales.
  • An analytical mindset; project-management orientation; and a deadline-driven, process-oriented, and solutions-focused approach to work.
  • Experience partnering with Engineering teams to triage and resolve issues quickly and efficiently.
  • A minimum of a bachelor's degree, preferably in Engineering, Computer Science, or a related technical field or equivalent work experience.

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About the company

Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines., Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.

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