Assistant Director, Data & Reporting Services
Role details
Job location
Tech stack
Job description
The Assistant Director of Data and Reporting Services supports the CRM, reporting, data quality, and business systems needs of University Relations and Development. The incumbent translates advancement business needs into reports, dashboards, data workflows, integration requirements, testing plans, and process improvements that support fundraising, alumni engagement, stewardship, and strategic planning. The incumbent is also responsible for advancement benchmarking, peer analysis, and strategic reporting initiatives. In addition, this position plays a central role in implementing a modern reporting environment within the CRM system to support data-informed decision-making., * Lead in the gathering and analyzing of reporting requirements and development of custom queries and reports that support division goals and responsibilities.
- Coordinate the development, integration, and automation of CRM reporting environments and related systems, including collaborating with stakeholders, vendors, and IT to implement system enhancements, integrations, and upgrades.
- Lead advancement benchmarking, peer analysis, and strategic reporting initiatives by leveraging outside data sources including CASE Insights and other comparative sources to inform fundraising performance, resource allocation, and executive decision-making.
Requirements
The ideal candidate possesses a strong working knowledge of querying, reporting, and data visualization tools, with proficiency in Power BI, FetchXML, Python, and SQL. They demonstrate a solid understanding of data quality management and data governance best practices, coupled with the ability to translate complex technical concepts into clear, actionable, and user-friendly insights. Success in this role requires strong analytical, problem-solving, and critical thinking abilities, as well as excellent communication and collaboration skills to thrive in a team-oriented environment. The candidate is highly organized, detail-oriented, and capable of managing multiple priorities while maintaining data accuracy and integrity. Preferred qualifications include hands-on experience administering fundraising CRM databases, including data maintenance, application implementation, reporting, and system security, as well as experience with Microsoft Dynamics 365, the Microsoft Power Platform, and Office 365.
Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence.", * Equivalent to a bachelor's degree in Computer Science, Data Science, Information Systems, or related technical field and four years of related experience required.
Benefits & conditions
Pulled from the full job description
- Pet insurance
- 403(b)
- 401(k)
- Health insurance
- Paid time off
- Vision insurance
- Dental insurance, Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.
- Hiring Range: The hiring range for this position is $7,284 (Step 1) - $8,367 (Step 8) per month commensurate with candidate's education, experience, skills, and training.
- CSU Classification Salary Range: The CSU Classification Salary Range for this position is $7,284 (Step 1) - $10,611 (Step 20) per month., At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program reflects our commitment to your overall well-being.
To be eligible for full benefits, employees must be appointed at least half-time (.50 FTE) with an appointment lasting more than six months and one day. Benefits eligibility and offerings may vary based on appointment type, classification, and applicable collective bargaining agreement. Eligible employees may have access to a comprehensive benefits package that can include:
- Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
- Health Coverage: A variety of medical, dental, and vision plans.
- Retirement Plans: Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
- Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
- Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
- Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.
Candidates are encouraged to review the appropriate CSU Employee Benefits Summary for details specific to their position. Additionally, the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements base salary.