Release Manager - New York City or Wilmington, Delaware

American CyberSystems
New York, United States of America
yesterday

Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 187K

Job location

New York, United States of America

Tech stack

JIRA
Configuration Management
Distributed Systems
Payment Systems
Mainframes
Release Management
Spinnaker
Deployment Automation
IBM UrbanCode Deploy
Jenkins

Job description

  • Own the release lifecycle end-to-end - from planning and scheduling through deployment, validation, and post-release monitoring across Card Auth systems (VTS, Tandem, Mainframe).
  • Drive release governance - establish and enforce release readiness criteria, entry/exit gates, change management standards, and rollback procedures.
  • Facilitate cross-functional coordination - act as the central point of contact across Development, Testing, Infrastructure, Production Support, and Business stakeholders to align on scope, timelines, dependencies, and risk.
  • Manage release calendars and cadence - maintain a structured release schedule, manage competing priorities, and ensure releases are sequenced to minimize risk and maximize throughput.
  • Lead Go/No-Go decisions - aggregate test results, defect metrics, environment readiness, and stakeholder sign-offs to drive confident, data-backed release decisions.
  • Identify and mitigate release risks - proactively surface blockers, dependency conflicts, environment issues, and resource constraints; drive resolution with urgency.
  • Drive continuous improvement - conduct release retrospectives, track release health metrics (cycle time, rollback rate, defect leakage), and implement process improvements to increase release velocity and reliability.
  • Manage escalations - serve as the escalation point for release-related issues; communicate status, impact, and resolution plans to leadership with clarity and confidence.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines.

Requirements

Minimum 10 years of hands-on Release Management experience in large-scale, mission-critical environments - preferably in payments, card processing, or financial services.

  • Proven track record of managing releases across distributed systems, mainframe platforms, and modern application stacks.

  • Experience managing releases in environments with high transaction volumes (millions of transactions per day) and zero-downtime expectations. Technical Knowledge

  • Strong understanding of CI/CD pipelines, deployment automation, and release orchestration tools (e.g., Jenkins, Spinnaker, uDeploy, or equivalent).

  • Familiarity with card authorization flows, payment networks (Visa/Mastercard), and transaction processing systems is a strong plus.

  • Working knowledge of test management tools (qTest, ALM) and defect tracking systems (JIRA).

  • Understanding of environment management, configuration management, and infrastructure dependencies. Leadership & Soft Skills

  • Exceptional facilitator - able to drive alignment across multiple teams, resolve conflicts, and keep meetings focused and outcome-driven.

  • Go-get attitude - proactive, resourceful, and relentless in removing blockers and driving releases to completion.

  • Strong communicator - able to translate technical release details into clear, concise updates for leadership and non-technical stakeholders.

  • Calm under pressure - comfortable making decisions in high-stakes, time-sensitive situations (production incidents, hotfixes, emergency releases).

  • Metrics-driven mindset - uses data (release health, defect trends, cycle time) to drive decisions and continuous improvement.

Benefits & conditions

Pay Range*: $90/Hr

About the company

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: * Named One of America's Best Employers for New Grads by Forbes (2024) * Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025) * One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024) * One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics) * Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023) * One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024) * AWS Advanced Tier Services Partner with 100+ certifications Website: https://www.innovasolutions.com

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