Desktop Support Engineer

Galactic Minds Inc.
Scottsdale, United States of America
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English

Job location

Scottsdale, United States of America

Tech stack

Microsoft Active Directory
JIRA
Business Software
Microsoft Office
User Administration
ServiceNow

Requirements

  • Strong knowledge of Windows 10/11 and Microsoft Office 365.

  • Hands-on experience with ServiceNow (mandatory).

  • Resolve hardware, software, network, and application issues.

  • Manage and track incidents and service requests using ServiceNow.

  • Perform user account management, password resets, and basic Active Directory administration.

  • Install and support Microsoft Office 365 and other business applications.

  • Excellent troubleshooting and communication skills.

  • Experience with Jira is plus.

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