Datacenter DRAM Customer Engineer

Micron's People Organization
San Jose, United States of America
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 242K

Job location

San Jose, United States of America

Tech stack

Adobe InDesign
Artificial Intelligence
System Configuration
Data Centers
Software Debugging
Dynamic Random-Access Memory
Memory Management
Hardware Design
Reliability Engineering
Server Administration
Data Logging
System-level Testing
Server Operating Systems & Platforms

Job description

  • Drive design wins and product qualifications for DRAM, HBM, SSD, and compute-focused solutions
  • Partner with sales and cross-functional teams to execute strategic customer plans and track progress
  • Resolve system configuration, setup, and performance issues in customer environments
  • Guide customers on memory architecture, system configuration, and optimization for cloud/datacenter workloads
  • Support validation and deployment through lab activities, design reviews, and system-level testing
  • utilize AI proficiency or AI-enabled ways of working where applicable, Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.

Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.

Requirements

  • Bachelor's degree or equivalent practical experience
  • 5+ years in design, product, test, systems, or applications engineering with DRAM, HBM, SSD, or compute systems
  • Experience with server architecture, hardware design, or system troubleshooting
  • Knowledge of memory interfaces and memory usage in server environments
  • Strong problem-solving and debugging skills using lab tools such as oscilloscopes or logic analyzers
  • Apply Artificial Intelligence tools, * Experience with datacenter server management and logging tools (e.g., BMC, EMC, EDAC)
  • Background in quality and reliability engineering
  • Ability to work cross-functionally and engage customer stakeholders, including executive audiences
  • Strong written and verbal communication skills with customer-facing experience
  • Willingness to travel and support customer engagements

Benefits & conditions

The US base salary range that Micron Technology estimates it could pay for this full-time position is:

$142,000-$242,000

Additional compensation may include benefits, bonuses, and equity.

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target base pay for new hire salaries of the position across all US locations. Within the range, individual pay is determined by work location and additional job-related factors, including knowledge, skills, experience, tenure and relevant education or training. The pay scale is subject to change depending on business needs. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.

About the company

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We are the Customer Engineering team at Micron, where we partner directly with leading datacenter customers to solve complex challenges and bring cutting-edge memory solutions to life. Our work sits at the intersection of innovation and real-world impact-enabling faster computing, smarter systems, and breakthroughs across industries. This role is a key bridge between Micron and our customers. As a Datacenter DRAM Customer Engineer, you'll act as a primary technical advisor, helping customers design, qualify, and deploy memory solutions that power next-generation compute platforms. You'll collaborate across engineering, sales, and product teams while influencing both customer success and Micron's product direction.

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